Senior Supply Chain Manager in New York at Alex and Ani

Location: US Remote (ET Hours) Role Type: Full-time | Exempt Reports to: SVP, Operations Overview The Senior Production Manager owns the end-to-end production process from purchase order placement through delivery, ensuring the product is produced accurately, on time, and aligned to business demand. This role partners closely with cross-functional teams and external vendors to deliver operational excellence while supporting the company's continued growth. The ideal candidate is highly organized, detail-oriented, and proactive, with experience managing production timelines, vendor relationships, and competing priorities in a fast-paced consumer products environment. Key Responsibilities

• Production & Order Management
  • Own the production lifecycle from PO placement through final delivery
  • Place and confirm purchase orders, ensuring accuracy across product details, quantities, and timing
  • Track production timelines and proactively resolve delays or risks
  • Manage preorders and production flow against business demand
  • Ensure inventory is accurately received and reconcile production-related discrepancies
  • Review and approve COGS invoices and shipment documentation
  • Oversee pre-shipment processes, including packscan validation and discrepancy resolution
  • Develop and maintain production processes, SOPs, and documentation that improve operational efficiency and scalability
  • Lead operational improvement initiatives that reduce manual work and improve execution
• Vendor Management
  • Own day-to-day vendor relationships to ensure strong execution, communication, and accountability, while leveraging and overseeing an agency team member to support purchase order management, tracking, and production administration
  • Partner with vendors to improve execution, communication, and service levels
  • Evaluate and onboard new manufacturing, packaging, and logistics partners as needed
• Cross-Functional Partnership
  • Partner with Planning, Merchandising, and Operations to balance inventory needs, launch timing, production capacity, and financial objectives
  • Manage component and packaging inventory requirements alongside internal stakeholders
  • Adjust order flow based on demand trends, inventory risk, and evolving business priorities
  • Provide visibility into production constraints, vendor capacity, and operational tradeoffs to support business decision-making
• Cost Management & Strategic Initiatives
  • Manage freight coordination and associated costs within COGS
  • Partner with internal teams to ensure cost visibility and alignment to financial targets
  • Identify opportunities to improve freight efficiency, reduce costs, and streamline logistics
  • Support broader cost-saving and margin improvement initiatives across the supply chain
  • Lead special projects related to production, sourcing, operations, and supply chain optimization
  • Independently drive cross-functional initiatives that improve operational scalability, efficiency, and business performance

What Success Looks Like

• Orders are delivered accurately, on time, and aligned to business demand
• Production, inventory, and vendor risks are identified early and resolved proactively
• Vendor and partner relationships are highly responsive, accountable, and performance-driven
• Freight, production, and operational costs are effectively managed and continuously optimized
• Operational processes, vendor partnerships, and strategic initiatives are continuously improved to support business growth, scalability, and profitability

Qualifications

• 5+ years of experience in production, sourcing, supply chain, or operations within a consumer goods, retail, or manufacturing environment
• Experience managing purchase orders, production timelines, and vendor relationships
• Process-oriented mindset with a focus on continuous improvement
• Strong analytical skills with experience using data to support decision-making, identify risks, and optimize costs
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and relationship management skills, with the ability to effectively partner with internal teams and external vendors