IT Systems Administrator in Draper, Utah at The Living Planet Aquarium
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Job Description
Position: IT Systems Administrator
Reports To: Senior Lead of Technology Operations
Compensation: $70,000 annual
Why Utah?
Utah is home to five national parks, world-class skiing and snowboarding, hundreds of miles of hiking and biking trails, and stunning deserts, mountains, and lakes, all within easy driving distance. Outdoor adventure is part of everyday life. The Salt Lake Valley consistently ranks high for safety, clean communities, short commute times, and family-friendly amenities. Draper offers a balance of suburban comfort and urban access, with downtown Salt Lake City just 15 minutes away. Enjoy all four seasons without extremes—sunny summers, colorful falls, snowy winters, and mild springs, perfect for both outdoor recreation and city living. Utah’s communities are known for being engaged, supportive, and service-oriented, making it easy for newcomers to feel at home.
About Loveland Living Planet Aquarium:
Loveland Living Planet Aquarium (LLPA) is a mission-driven institution dedicated to inspiring people to explore, discover, and learn about Earth’s diverse ecosystems. Founded in 1997, the Aquarium provides impactful educational experiences for guests of all ages and backgrounds.
Since opening its Draper, Utah facility in 2014, LLPA has welcomed more than 10 million visitors and delivered over 650,000 educational experiences to students. Home to over 4,000 animals representing 650 species, the Aquarium features immersive habitats from around the world, including coral reefs, kelp forests, the deep ocean, Antarctic waters, tropical rainforests, Asian cloud forests, and Utah’s freshwater ecosystems.
Accredited by the Association of Zoos and Aquariums (AZA) since 2019, LLPA is in an exciting phase of growth. With the opening of the Sam and Aline Skaggs Science Learning Center, the Aquarium became the largest in the Mountain West and the fifth largest aquarium in the continental United States, offering expanded opportunities for education, research, and professional impact.
Position Summary:
The Systems Administrator is responsible for the reliable operation, maintenance, and improvement of the organization’s systems and infrastructure. This role focuses on ownership and operational excellence rather than architectural design. The Systems Administrator ensures stability, security, and performance across all systems while supporting the organization’s technical needs.
Qualifications:
- Bachelor’s degree in Information Systems, Computer Technology, or a related field, or equivalent experience preferred
- Minimum of 2-3 years of IT experience in an office environment
- At least 2-3 years of experience supporting user hardware and software
- Experience with POS systems and database management preferred
Critical Skills/Competencies:
- Experience in systems administration or similar role
- Strong knowledge of servers, operating systems, and networking fundamentals
- Experience with device management and endpoint management tools
- Ability to independently manage systems and resolve complex issues
- Strong troubleshooting, documentation, and organizational skills
- Understanding of security best practices
- Proficient in diagnosing and resolving technical issues
- Attention to detail with the ability to work independently and manage tasks with minimal supervision
Essential Duties and Responsibilities:
- Own and manage day-to-day operation of server and system infrastructure
- Administer and maintain network systems, ensuring reliability and performance
- Manage device lifecycle and endpoint management systems
- Oversee and support all organizational software systems and services
- Implement and maintain system security, access controls, and best practices
- Perform system patching, updates, backups, and routine maintenance
- Monitor system performance and proactively address issues
- Troubleshoot and resolve complex system and infrastructure problems
- Collaborate with IT staff to support escalations and improve processes
- Maintain accurate and comprehensive system documentation
Physical Demands of the Job:
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 50 lbs.
- Primarily office-based, with occasional exposure to outdoor weather conditions
- Full-time position with availability required outside of standard business hours, including weekends
Benefits & Perks
- Comprehensive benefits package for full-time employees including:
- Medical, dental, and vision insurance, plus optional FSA/HSA accounts
- Paid time off & 12 paid holidays per year
- Paid bereavement leave and paid new child leave (birth, adoption, or placement)
- Employer-paid short-term disability; optional long-term disability coverage
- Convenient onsite childcare (employees pay approximately 20% of the cost)
- 401(k) with match up to 4% - fully vested from day 1 of contribution
- Employee Assistance Program (EAP)
- Free Aquarium membership
- Discounts on tickets, gift shop, and café purchases
- Free and discounted animal encounters
- Pet insurance and discounts
- Footwear discounts
- Entertainment, travel, and retail savings through Tickets at Work
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org.
Updated 8.5.26