Resident Services in Denver, Colorado at Pride Rock Capital Management LLC

Are you AMAZING ? Are you a people pleasing problem solver ? We need you!

We are looking for an AMAZING, Bilingual, Resident Services Coordinator, to attend to our residents and team members. This special person will need to have a property management background to help our residents, team members - everyone, be the best they can be!

Duties:

Provide and coordiante services to residents and visitors
Manage administrative requests from residents and respond to resident inquiries
Address resident concerns and issues in accordance with property service standards
Assist office visitors ensuring their needs are met
Assist with leasing responsibilites when coverate is needed
Create and maintain a positive environment for residents and visitors
Assist with deliveries and receivng/distributing resident packages
Assist with office mail
Record resident service requests and ensure timely follow-up
Assist residents and guests with parking restrictions and policies
Assist with administrative and office needs
Maintain schedules and calendars
All other duties as assigned
Qualifications Required:

Customer service experience
Bilingual - Spanish required
Strong commitment to company goals and values
Property Management experience preferred
Prior customer service experience required
High School diploma
Excellent communication and listening skills
Must communicate ideas and information in an organized, clear, and concise manner, both verbally and in writing
Strong customer service skills
Computer skills, knowledge of Yardi, highly preferred
Ability to handle interpersonal situations
Ability to resolve issues in a timely manner while prioritizing and managing multiple projects simultaneously
We are a Equal Opportunity Employer who participates in E-Verify!