Maintenance Porter in Cedar Falls, Iowa at Artisan Management Group

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

We take our work seriously, but we believe work should still be enjoyable. At ARTISAN, you’ll find a culture that values accountability and results, encourages learning and growth, and appreciates a good laugh along the way.

If you enjoy working with smart, supportive teammates in a role where your contributions truly matter, you’ll feel right at home at ARTISAN.

Core Values in Action

At ARTISAN, our team members are guided by five Core Values that define how we work and serve our communities.

• Empowerment: You support residents and onsite teams by responding to maintenance requests promptly and resolving issues effectively.

• Integrity: You follow safety standards, policies, and regulations while completing repairs with accuracy, professionalism, and accountability.

• Compassion: You interact with residents and coworkers respectfully, recognizing the impact maintenance work has on comfort, safety, and peace of mind.

• Stewardship: You protect ARTISAN’s assets by properly maintaining equipment, systems, and buildings, while identifying and reporting potential issues early.

• Community: You contribute to a positive living environment by working collaboratively with the maintenance and management teams to keep the community safe and well cared for.

Summary of Position

As part of the ARTISAN maintenance team, the Maintenance Porter plays an important role in maintaining the cleanliness, curb appeal, and overall appearance of the community while supporting the maintenance team with day-to-day operations. This entry level position is ideal for someone looking to grow a career in multifamily maintenance and property management.

The Maintenance Porter helps create a clean, safe, and welcoming environment for residents, guests, and team members through strong attention to detail, teamwork, and excellent customer service.

Principal Accountabilities

• Perform all work in accordance with ARTISAN policies and procedures, as well as all relevant federal, state, and local laws, including Fair Housing, ADA, and FCRA requirements.

• Maintain the cleanliness and appearance of the community, including grounds, amenities, common areas, breezeways, hallways, parking lots, and dumpster areas.

• Assist with apartment make readies, unit turns, trash outs, and general preparation of vacant apartments.

• Support the maintenance team with light maintenance tasks, including painting, touch up work, basic repairs, furniture assembly, and preventative maintenance activities.

• Assist with groundskeeping responsibilities, including trash pickup, snow removal, salting, leaf removal, and general exterior upkeep.

• Monitor the property for safety hazards, maintenance concerns, and curb appeal issues and report findings to the maintenance team or management.

• Assist with pool area cleanliness, furniture setup, and basic pool support duties where applicable.

• Deliver notices, supplies, tools, and materials throughout the property as needed.

• Maintain organization and cleanliness of maintenance shops, storage areas, and equipment.

• Provide excellent customer service to residents and team members while representing ARTISAN professionally.

• Participate in required ARTISAN training and development programs.

• Other duties as assigned.

Physical Demands of the Position

This role requires frequent standing, walking, bending, climbing stairs, lifting, pushing, pulling, and working outdoors in various weather conditions. Candidates should be comfortable using basic hand tools, operating maintenance equipment, and performing physically active work throughout the day.

The ability to lift and carry up to 50 pounds is required.

Requirements

• High school diploma or equivalent preferred.

• Previous porter, janitorial, groundskeeping, warehouse, labor, or maintenance experience preferred but not required.

• Basic knowledge of maintenance tools and general repair practices preferred.

• Strong work ethic with the ability to work independently and as part of a team.

• Ability to prioritize tasks and maintain attention to detail in a fast paced environment.

• Strong customer service and communication skills.

• Ability to work outdoors in varying weather conditions.

• Valid driver’s license and reliable transportation preferred.

• Basic computer or smartphone proficiency preferred.