Banquet Server in Cranberry Township, Pennsylvania at Pittsburgh Marriott North

Job Summary

A Banquet Server is responsible for the set up and the service of all assigned banquet functions. Must be available nights, weekends, and holidays.

Job Duties

• Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
• Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
• Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.
• Maintain a friendly and warm demeanor at all times.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
• Respond to guest problems, complaints and accidents; Refer to management, if necessary.
• Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
• Must be able to lift at least 25lbs.