International Digital Retail & eCommerce Manager in London, England at Therabody

Who We Are:

Therabody® is the wellness tech leader with a mission to inspire and enable everybody to feel, perform and look their best. Therabody’s product ecosystem includes category-creating innovations in wellness, performance and beauty products, proprietary software and digital content. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things and the TIME Best Inventions 2025 award.

We’re committed to continuous innovation and surround ourselves with specialists, thought leaders, and experts - inside and outside of the office. If you thrive in creative environments, are concerned with big, innovative ideas, love to collaborate, have an entrepreneurial spirit, and are driven to succeed, get in touch with us. Together we can push the limits of what can be achieved for everybody.

Who We’re Looking For:

Amazon | Retailer.com | Digital Shelf | Content & SEO | Ratings & Reviews

Therabody is seeking a results-driven International Digital Retail & eCommerce Manager to own and optimise how our brand and products show up across Amazon and leading retail partners throughout the UK, EU and APAC.

You’ll drive best-in-class digital execution across retailer.com and marketplaces, owning everything from PDP content, SEO and share of search to ratings & reviews, content syndication and digital launch readiness.

Working with partners including Amazon, John Lewis, Boots, Currys and MediaMarkt, you’ll combine strong eCommerce expertise with a commercial and analytical mindset to improve discoverability, conversion and the overall online shopping experience.

Key Responsibilities:

Digital Content & Optimisation

• Own the creation and optimisation of PDP content, including titles, bullet points, descriptions, backend keywords and enhanced content to maximise discoverability and conversion.
• Own the creation and ongoing optimisation of Amazon Brand Stores, A+ content and Brand Story modules, delivering best-in-class digital shopping experiences.
• Partner with brand and creative teams to develop PDP copy, carousel imagery, infographics and other required digital assets.
• Manage content syndication across retailer platforms, ensuring accuracy, compliance and speed to market.
• Build retailer-specific landing pages that enhance product education, storytelling and brand discovery.
• Ensure Therabody’s premium brand identity and positioning is reflected across all retail.com touchpoints.
• Own digital shelf readiness for all new product launches, ensuring PDPs, Amazon Brand Stores, A+ Content, ratings & reviews and syndicated content are live, accurate and optimised ahead of launch.

Share of Search

• Develop and execute SEO and keyword strategies using tools such as Helium 10 to improve discoverability across retailer websites and marketplaces.
• Monitor keyword rankings, listing health and share of search, identifying opportunities to improve visibility and conversion.
• Partner with regional teams to optimise search performance based on local market behaviours and retailer algorithms.

Ratings & Reviews

• Own the international ratings and reviews strategy, driving review coverage, quality and sentiment across retail partners.
• Manage review generation, seeding and syndication programmes, ensuring campaigns are in place ahead of all product launches and review health targets are achieved.
• Monitor review performance, including volume, ratings, velocity and syndication health, taking action to improve customer trust and conversion.
• Analyse customer feedback and provide actionable insights to Product, Marketing, Sales and Customer Experience teams.

Analytics & Performance

• Define and report on digital shelf KPIs including content health, conversion, traffic, share of search, ratings and review performance.
• Lead A/B testing initiatives to optimise PDP performance and improve conversion.
• Deliver actionable performance insights to regional stakeholders.
• Identify opportunities to improve conversion and digital merchandising performance.

Qualifications & Experience

• 3+ years of experience in digital merchandising, marketplace management or digital shelf management.
• Hands-on experience managing Amazon Seller Central, Amazon Brand Stores and A+ content.
• Demonstrated experience managing digital merchandising across international retailer websites.
• Proven experience optimising PDP content, SEO, search visibility and ratings & reviews programmes.
• Experience using content syndication platforms such as Syndigo, BazaarVoice, 1WorldSync or similar.
• Excellent project management and organisational skills with the ability to manage multiple launches across regions and time zones.
• Experience working across multiple countries, markets or regions.
• Strong analytical skills, with proficiency in Excel and experience leveraging analytics dashboards.

Location

London, UK (Hybrid) – minimum 3 days per week in our London office