Bar Manager in Brimscombe, England at Stroud Brewery

Job Function

To oversee all operations of the Stroud Brewery bar. To meet agreed revenue and profit targets whilst maintaining exceptional quality of service to our customers and a safe and fulfilling workplace for our staff.

The Bar Manager will have an eye for detail and a level of empathy that considers the diverse needs of our customers and staff, who through example and training will help shape the “culture” of Stroud Brewery.

The Bar Manager will share our mission “to bring people together and inspire positive change”.

Main responsibilities

Working with the Venue General Manager to improve the company’s procedures, standards or policies while sticking to our ethos and regulatory guidelines. Continue to maintain a high standard quality of service to our customers and a safe and fulfilling workplace for our team.

Team

• Lead, train and motivate a team of supervisors, bar and waiting staff

• Recruitment (in conjunction with Venue General Manager) to ensure adequate staffing levels

• Liaise with the Venue General Manager on a weekly basis to schedule bar staff to ensure required level of staffing is maintained for the bar, internal and external events and the farmers market, whilst meeting the KPIs

• Working with the Venue General Manager, complete team appraisals and schedule in on the job training shifts

• Provide any internal training as required, either personally or in conjunction with other departments, to ensure bar supervisors and staff are competent within their roles

• Approve holiday and absence requests and return to work interviews

• In conjunction with Venue General Manager, complete 1:1 team appraisals

Events

• All requirements for staffing and food are discussed and confirmed with the Venue Hire Manager to ensure a smooth delivery.

Health & Safety

• Licencing

• Ensuring the safety of the public and bar staff

• Ensuring the business operates within its licensing remit

Operations

• In conjunction with the Venue General Manager showcase a range of our beers and organic drinks whilst controlling costs and maintaining margin

• Environment - Seek to meet agreed targets on resource use and waste.

• Staff awareness and training on waste reduction and cost controls, including discounts etc

• To ensure that legal and company requirements are adhered to in respect of Hygiene, Health & Safety, Employment Law, and Food Safety Law for all staff, visitors and customers

Finance

• Maximise revenue and profitability:

• Meet agreed sales targets for the bar

• Managing suppliers

• Managing wastage

• Strong back of house knowledge including stock management, cost control, financials, plus licensing and other legislative requirements

• Ensure all till transactions are dealt with correctly including band food, deposits paid, petty cash and bar tabs etc

• To maintain agreed GP% levels by ensuring prices reflect any changes in costs.

• Investigate and implement ways of increasing the SPH

• Review cost of sales and to reduce costs where possible

Stock

• Management of bar stock to reduce losses to a minimum

• Maintaining accurate records of all stock, including updating prices on tills

• Submitting monthly stock returns to Finance on the first working day of the following month

• Weekly line checks on key lines

• Stock replenishment and cost control

Other tasks as required

Due to the changing nature of work practices, or for operational, commercial or technical reasons, it is accepted that the company reserves the right to make changes to individual job descriptions as necessary.

Person Specification

Demonstrated Skills

• Can lead, motivate and inspire a team

• Experience in working in the hospitality and event industry

• Excellent interpersonal and communication skills

• Exceptional problem-solving skills and decision maker

• Good financial management

• Excellent knowledge of craft beer and real ale

Essential

• Hospitality Experience - Demonstrable experience of a similar sized bar

• Demonstrable previous team management and development experience

• Demonstrable experience of supplier and consumer relationship building

• Previous working knowledge of ordering apps and till systems

• Understanding of craft beer and real ale and their production

• Barista/coffee experience

• Excellent communication, both written and verbal

• Able to work well in a team

• First aid trained

• Excellent communicator

• Personal Licence

• Aware of health and safety regulations and uphold exceptional hygiene standards

• Computer literate - Google for business, spreadsheets etc

• Conscientious

• Attention to detail

• Aptitude for learning

• Practical

• Reliable

• Friendly disposition/social

• “Yes-can-do” attitude

Desirable

• Previous experience with Zonal till systems

• Full UK Driving Licence

• Share Stroud Brewery ethos for sustainability

• Knowledge of AV Equipment