MVL Receptionist - uptown Manhattan in New York, New York at ELH Mgmt. LLC

Areas of Responsibility and Job Requirements:
The Receptionist/ Administrative Assistant is the first point of contact for residents and guests visiting our management office and provides administrative support to the various departmental functions occurring within the management office.
Responsibilities include, but are not limited to:
• Superior organizational, interpersonal, and time-management skills, detail-oriented, efficient, multitasker, flexible, and eager to learn.
• Greet residents entering the management office professionally and courteously.
• Provide office support with all day-to-day administrative functions such as answering the phones, resolving resident issues, taking memos, generating and mailing reminder notices and waivers, managing and distributing daily correspondence.
• Manage resident requests and all incoming work orders needing repairs, assign and distribute work to the appropriate maintenance staff, schedule inspections, repairs, etc. with residents.
• Daily follow-up with residents and vendors to schedule and confirm repair appointments.
• Schedule resident appointments.
• Work closely with Property Manager and Building Managers on violation mitigation repairs.
• Coordinate extermination services with the vendor and tenant.
• Scan rental payment checks.
• Other assignments as directed by the supervisor.

Minimum Education Requirements:
• High School Diploma or equivalency.

Minimum Years of Experience Required:
• 2+ years of comparable administrative work experience in Property Management.
• 2 years in Customer Service focused role, preferred.
• 1 year in a Front Desk focused role, preferred.

Additional Knowledge, Skills, and Abilities:
• Experience with Microsoft Outlook, Word, Excel.
• Proficiency in Site Compli, Yardi, and RentCafe, RealPage preferred.
• Detail-oriented with the ability to multi-task and maintain organization in a fast-paced environment.
• Bilingual in Spanish, required.