Front Desk and Admissions Coordinator in Brooklyn, New York at Manhattan School of Computer Technology

- Position Summary:
We are seeking a professional, organized, and customer-focused Front Desk & Admissions Coordinator to serve as the first point of contact for our school. This role is responsible for managing front desk operations while also supporting the Admissions team with prospective student engagement.

- Key Responsibilities:
- Greet and assist students, visitors, and staff in a professional and welcoming manner.
- Answer and direct incoming calls; manage the front desk phone line.
- Schedule appointments and maintain front desk organization.
- Assist prospective students by directing inquiries and processing in the CRM.
- Support Admissions by conducting appt confirmations, coordinating interviews, conducitng Welcome calls and assisting with follow-ups.
- Respond to website chat inquiries by routing leads appropriately.
- Maintain accurate records, call log, sign in sheets and ensure data is entered into systems in a timely manner.
- Support daily office operations and administrative tasks as needed.

- Qualifications:
- High school diploma or equivalent required.
- Previous front desk, receptionist, or customer service experience preferred.
- Strong communication and interpersonal skills.
- Organized, detail-oriented, and able to multitask in a fast-paced environment.
- Comfortable using computers, CRM systems, and phone systems.

- Schedule:
- Full-time, onsite, Monday - Friday, 8am to 4:30pm.

- Why Join Us:
- Collaborative and supportive team environment.
- Opportunity to grow within Admissions.
- Meaningful work supporting students in their educational journey.

If you are a friendly, reliable, and proactive individual who enjoys helping others, we encourage you to apply. Bilingual in any language is a plus.