Farm Dog Bakery Manager in Longview, Washington at Life Works

FARM DOG BAKERY MANAGER

Department: Day Services

FLSA Status: Non- Exempt

Position Status: Full Time; Benefit Eligible

Salary Grade: Day Program Job Family 19

Reports to: Senior Manager of Day Services

Prepared/Revised Date: September 23, 2026

ABOUT THE POSITION

Job Summary/Profile: The Farm Dog Bakery Manager is responsible for managing the day-to-day operations of Farm Dog Bakery, communicating effectively with the Senior Manager of Day Services and the Farm Dog Bakery team regarding all areas of the bakery and program.

Essential Duties and Responsibilities:

In a manner consistent with supporting the Life Works mission statement and values, the Farm Dog Bakery Manager will be responsible for the following:

Bakery Operations

Identifies and coordinates the workflow of the daily bakery activitiesIs the lead producer on the floor through hands on production, customer service, and equipment operationLeads the small bakery team to meet productivity demands while fostering a positive and collaborative workplace cultureStocks displays and coordinates bakery appearance to ensure that we have a variety of products available for purchaseEnsures the bakery is stocked to meet the current and anticipated demands for product sales goals

Operational Compliance

Ensures all required FDA and WSDA regulations are followed with respect to food handling and food safetyCompletes required FDA and WSDA reports in a timely mannerLeads the team to comply with Labor and Industry practices related to bakery safetyMonitors equipment to ensure that it meets health and safety regulations and performance appropriate maintenance and cleaning; escalates to supervisor when equipment needs outside attentionEnsure bakery compliance with city ordinances regarding signageSupervision of Staff

Supervise and support a team, providing daily direction, coaching, and performance feedbackCoordinate staff schedules, assigned work tasks, and ensure efficient daily operationsTrain, onboard, and mentor new employees, promoting teamwork and workplace successDelegate responsibilities effectively and ensure completion of tasks, projects, and customer commitmentsMaintain accountability for team performance, safety, and adherence to company policies and proceduresAssist with hiring, training, scheduling, and employee development to support business growthServe as the primary point of contact for staff, customers, and business owners, ensuring smooth operations and effective communicationBakery Marketing Strategy

Manage the bakery marketing strategy across established digital, print, and community-based channelsMonitor market trends, customer feedback, and competitor activity to identify business development opportunitiesManage the bakery online presence, including website content, business listings, and online promotional campaigns

Create, schedule, and manage social media content across multiple platforms to increase brand awareness and customer engagementRespond to customer inquiries and comments through social media channels in a professional and timely manner.Track social media metrics and adjust content strategies to expand audience reach and support business goalsEnsure all social media communications align with the company's values, branding, and marketing objectivesIdentify and attend local business promotional opportunities, including holiday events and canine related eventsAdditional Responsibilities

Performs other duties as assignedPOSITION REQUIREMENTS

EDUCATION & EXPERIENCE

Must have high school diploma, GED or aboveExperience working with individuals with developmental disabilities preferredCustomer service experience preferredLeadership experience preferredCERTIFICATES, LICENSES, OR REGISTRATIONS:

Must obtain criminal clearances as required. These could include: the Washington criminal history check, FBI criminal history check, and child abuse clearances in accordance with DSHS and DVR regulations.  Must pass a pre-employment drug screen Have a current Food Handler’s Card or must obtain one prior to working (agency will pay)Valid driver’s license with driving record that meets agency policy.Have a current CPR/First aid certification required or must be obtained

REQUIRED SKILLS AND ABILITIES:

Behaves in an honest,fair and ethical mannerEffective communication with customers, students, and other support staffAbility to maintain confidentiality at all times applicable to company,state and federal lawsAbility to work unsupervised while performing duties Ability to read and follow recipesGood organizational skillsMust be able to adhere to health and safety regulationsAbility to meet deadlinesAbility to multitaskStrong customer service skillsStrong interpersonal skillsSafety-consciousUse good judgment in providing “need to know” informationAbility to use freehand decorating skills when filling personalized ordersPHYSICAL DEMANDS:

Able to stand for up to four hours at a time Frequent standing,walking and sitting Pushing, pulling,crouching and reaching as required Occasional lifting and carrying up to 50 pounds Must be able to be around household chemicals and fumes (i.e.cleaning supplies)