Hygiene Coordinator in Cartersville, Georgia at Straine Dental Management LLC

Hygiene Coordinator – Allatoona Family Dental

Location: Allatoona Family Dental
Job Type: Full-Time | 4 Days per Week
Pay: $19–$23 per hour

Join Our Team!

Allatoona Family Dental is seeking a friendly, energetic, and highly organized Hygiene Coordinator to join our team!

We're looking for someone who enjoys connecting with patients, thrives in a fast-paced dental environment, and understands the importance of maintaining a productive hygiene schedule.

As our Hygiene Coordinator, you'll play a vital role in keeping our hygiene department running efficiently by coordinating appointments, reactivating overdue patients, and helping patients stay on track with their oral health.

The ideal candidate is an experienced dental front-office professional who is proactive, detail-oriented, and comfortable communicating with patients both in person and over the phone.

What You'll Do

Hygiene Scheduling & Patient Reactivation

Maintain a full, productive hygiene schedule by proactively filling openings and minimizing cancellations.

Contact overdue and inactive patients to encourage them to return for their recommended hygiene appointments.

Maintain and actively work unscheduled patient lists, ASAP lists, and short-call lists.

Schedule, reschedule, and confirm patient appointments to maximize hygiene department productivity.

Help ensure hygiene scheduling goals are consistently met.

Patient Experience & Front Office Support

Answer incoming calls and provide a welcoming, professional experience for every patient.

Assist patients with scheduling, treatment questions, and general office inquiries.

Check patients in and out, collect payments, post transactions, and provide receipts.

Prepare and present treatment plans, including discussions regarding financial arrangements.

Provide backup support for treatment coordination and scheduling as needed.

Insurance & Administrative Responsibilities

Verify insurance eligibility, benefits, and coverage information.

Educate patients on estimated insurance benefits and their financial responsibilities.

Assist with dental insurance claims, attachments, and end-of-day claim processing.

Monitor and respond to assigned emails, faxes, and administrative requests.

Assist with end-of-day reporting, deposit verification, and other front-office responsibilities.

What We're Looking For

Required Qualifications

Previous dental office experience is required.

Strong understanding of dental scheduling and front-office operations.

Familiarity with dental insurance terminology, benefits, and patient financial responsibilities.

Comfortable making outbound calls to reactivate patients and fill scheduling openings.

Excellent communication, organizational, and multitasking skills.

Friendly, outgoing personality with a patient-first approach.

Ability to learn quickly, stay organized, and adapt in a busy dental practice.

Preferred Qualifications

Experience using Dentrix dental practice management software.

Previous experience in hygiene scheduling or patient recall/reactivation.

Dental treatment coordination or insurance verification experience.

Why Join Allatoona Family Dental?

At Allatoona Family Dental, you'll have the opportunity to make a meaningful impact on both the patient experience and the success of our hygiene department.

We're looking for someone who takes ownership of their work, enjoys building relationships with patients, and wants to contribute to a collaborative dental team.

Position Details

Full-time position

4-day workweek

Hourly compensation: $19–$23, based on experience and qualifications

Ready to Apply?

If you're an experienced dental front-office professional who enjoys keeping schedules full, helping patients prioritize their oral health, and being part of a supportive team, we'd love to hear from you!

Apply today to join Allatoona Family Dental!

Allatoona Family Dental is an equal opportunity employer.