Dental Front Desk Coordinator in NEW HAVEN, Indiana at New Haven Dental Center

Dental Front Desk Coordinator

New Haven Dental Center | Vision Dental Partners

Full-Time | Starting at $29 per Hour | New Haven, IN

If you're experienced in keeping a dental office organized, making patients feel welcome, and managing the details that keep a busy schedule running smoothly, we'd like to hear from you.

New Haven Dental Center is looking for a dependable, experienced Dental Front Desk Coordinator who enjoys working with people, takes pride in providing excellent patient service, and understands how important an organized front office is to a successful dental practice. You'll work closely with our clinical team, build relationships with patients, and help ensure everything runs smoothly from the first phone call through checkout.

Our practice is part of Vision Dental Partners, a group of locally supported dental practices focused on quality patient care and strong teamwork. This opportunity combines the relationships of a local practice with the resources, benefits, and professional development support of a larger organization.

• Starting pay of $29 per hour
• Health insurance with a 50% employer contribution toward the employee-only base plan
• Vision and life insurance
• Internal employee dental plan
• Paid time off, personal days, and paid holidays
• 401(k) with employer match
• Health savings account
• Uniform allowance
• Professional development and training support
• A supportive team and an established patient base

Benefits are subject to applicable eligibility requirements and plan terms.

• Create a welcoming patient experience. Greet patients, manage check-in and checkout, answer calls, return messages, and help patients feel comfortable and informed.
• Keep the schedule running smoothly. Schedule and confirm appointments, fill openings, coordinate changes, and follow up with patients who need treatment or recall appointments.
• Manage insurance and billing. Verify insurance benefits and eligibility, assist with claims, collect payments, and answer patient billing questions.
• Help patients understand their treatment. Explain treatment estimates, patient financial responsibilities, payment options, and available financing.
• Maintain accurate patient records. Update patient information, insurance details, and account information while maintaining HIPAA compliance.
• Support the clinical team. Communicate scheduling needs, coordinate patient flow, and participate in morning huddles to keep everyone informed.
• Take ownership of the details. Follow through on outstanding requests, stay organized, and help identify opportunities to improve the patient experience and daily office operations.

If you're an experienced dental front desk professional looking for a new opportunity with a supportive team, competitive compensation, and excellent benefits, we'd like to learn more about you.

Apply through this posting and submit your resume. We're reviewing applications promptly.

Please apply online only. Do not call, email, or visit the practice regarding this position. Recruitment is handled by our HR team, and practice staff will not have information about the opening or your application status.

Job Type: Full-Time

Expected Hours: Approximately 34–36 per week

Pay: Starting at $29.00 per hour

Work Location: In person, New Haven, IN

• Dental front desk experience (Required). At least one year of experience working in a dental office, including patient scheduling, insurance verification, billing, and patient communication.
• Dentrix experience (Preferred). Familiarity with Dentrix for scheduling, patient records, insurance, and billing is especially valuable. Experience with other dental practice management software will also be considered.
• Reliability and punctuality. Someone who consistently arrives on time, is prepared for the day, and can be counted on by patients and coworkers.
• A friendly, professional personality. You enjoy helping people, build relationships easily, and handle difficult conversations with patience and professionalism.
• Organization and attention to detail. You can manage competing priorities, maintain accurate information, and keep track of important follow-up.
• Initiative and accountability. You recognize what needs attention, take responsibility for your work, and follow through on commitments.
• Strong communication and teamwork. You communicate clearly, support coworkers, and work effectively with both patients and the clinical team.
• Computer proficiency. You're comfortable using dental practice management software, handling electronic patient records, and learning new technology.
• Understanding of HIPAA. You recognize the importance of protecting confidential patient information and maintaining professional standards.

Required Experience:

• Dental Office Front Desk: Minimum 1 year
• Patient scheduling, insurance verification, and billing experience
• Strong computer and communication skills

Preferred Experience:

• Dentrix: 1 year
• Dental treatment coordination and financial presentations
• Insurance claims processing and accounts receivable

Previous dental office experience is required. We're looking for someone who understands the responsibilities of a dental front desk and can contribute to the team with confidence.