Mobile Service Advisor Gurley Leep Ford in South Bend, Indiana at Gurley Leep Automotive Group

Gurley Leep Ford is part of the Gurley Leep Automotive Family, a family-owned automotive group with 24 locations across five states and more than 1,500 team members. We’re looking for a motivated Mobile Service Advisor to join our team and help deliver an exceptional experience from check-in to vehicle pick-up.

The Mobile Service Advisor works out of our Gurley Leep Ford dealership where they help coordinate appointments and repairs for the Mobile Service Truck.

Why Gurley Leep Ford?

• Family-friendly 5-day work schedule Monday through Saturday
• Competitive compensation and bonus opportunities
• Medical, dental and life insurance
• 401(k) with company match
• Paid time off
• Vacation savings program with company match
• Opportunities to grow your automotive career

What You'll Do

• Welcome customers and accurately document their vehicle concerns
• Recommend maintenance and repairs based on manufacturer guidelines and technician recommendations
• Prepare repair orders and provide clear estimates
• Communicate with customers throughout the repair process
• Coordinate with the Mobile Service Truck
• Coordinate with technicians and the service team to keep repairs moving efficiently
• Review completed work with customers and explain recommendations
• Build lasting customer relationships and encourage repeat business

What We're Looking For

• Previous automotive service advisor experience is preferred
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Professional, positive and team-oriented attitude
• Automotive knowledge and a commitment to providing excellent customer experience

If you're ready to build your career with a growing, family-owned automotive group, apply today and join Gurley Leep Ford!

GLF123

• Valid driver's license and clean driving record
• Automotive knowledge and 1 year of dealership experience preferred