HR Generalist in Louisville, Kentucky at Park DuValle Community Health

Position Summary

The Human Resources Generalist supports the daily operations of the Human Resources Department and serves as a key resource for employees and leaders across the organization. Under the direction of the Director of Human Resources, this role manages recruitment, onboarding, employee records administration, benefits and leave administration, employee relations, compliance activities, workplace investigations, training coordination, and employee service requests.

The HR Generalist serves as the primary factfinder for routine employee relations concerns and lower-level workplace investigations. This position works closely with leadership to promote a positive employee experience, ensure compliance with employment laws and organizational policies, and support the mission of Park DuValle Community Health Center.

What You'll Do

Recruitment & Onboarding

• Coordinate and support full-cycle recruitment activities, including job postings, candidate screening, interview scheduling, reference checks, and offer preparation.
• Assist hiring managers with recruitment and staffing initiatives.
• Coordinate background checks, employment verification, and pre-employment requirements.
• Facilitate new hire onboarding and orientation programs.
• Maintain accurate recruitment and applicant records.

Employee Records & HR Administration

• Maintain employee personnel files and electronic HR records.
• Process new hires, employee status changes, and separations.
• Ensure confidentiality and accuracy of employee information.
• Assist with HR audits, document retention, and record management.
• Maintain employee data within Paylocity and other HR systems.

Employee Relations & Workplace Investigations

• Serve as the primary factfinder for routine employee relations concerns and lower-level workplace investigations.
• Conduct workplace investigations under the direction of the HR Director.
• Gather facts, interview employees and witnesses, review documentation, and maintain investigation records.
• Prepare objective, fact-based summaries and recommendations for HR leadership review.
• Assist in the resolution of employee concerns in accordance with organizational policies and employment laws.
• Respond to employee inquiries regarding policies, procedures, and workplace expectations.
• Escalate complex employee relations matters to HR leadership when appropriate.
• Maintain professionalism, discretion, and confidentiality when handling sensitive matters.

Benefits & Leave Administration

• Administer and support employee benefit programs, including medical, dental, vision, life, disability, retirement, and wellness programs.
• Support open enrollment and employee benefit education.
• Coordinate and maintain leave administration records, including FMLA, ADA accommodations, workers' compensation, and other leave programs.
• Serve as a resource for employee benefits and leave-related questions.

Compliance & Training

• Complete I-9 verification and employment eligibility documentation.
• Track required training, certifications, and licensure renewals.
• Support workplace safety, workers' compensation, and compliance initiatives.
• Assist with policy administration and employee handbook acknowledgements.
• Support audits, accreditation reviews, and regulatory reporting requirements.

Employee Experience & HR Operations

• Support employee recognition, engagement, and wellness initiatives.
• Prepare routine reports and HR metrics.
• Support departmental projects and continuous improvement initiatives.
• Travel between PDCHC locations as needed.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in human resources, Business Administration, Healthcare Administration, or a related field required.
• Minimum of two (2) years of progressively responsible Human Resources experience required.
• An equivalent combination of education and experience may be considered. Candidates with an associate’s degree and four (4) years of progressively responsible Human Resources experience may qualify.
• Experience supporting recruitment, onboarding, employee relations, benefits administration, leave administration, and HR compliance.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• Experience conducting employee relations fact-finding and workplace investigations.
• Experience in healthcare, FQHC, nonprofit, or highly regulated environments.
• Experience using Paylocity or other Human Resources Information Systems (HRIS).
• SHRM-CP, SHRM-SCP, PHR, or other HR certification preferred.

What We're Looking For

Successful candidates will demonstrate:

• Strong knowledge of Human Resources principles and practices.
• Ability to conduct objective fact-finding and workplace investigations.
• Sound judgment and professionalism when handling employee concerns.
• Strong attention to detail and organizational skills.
• Exceptional customer service and relationship-building abilities.
• Professionalism, discretion, and integrity.
• Ability to thrive in a fast-paced, team-oriented environment.
• Commitment to supporting employees and organizational success.

Benefits & Perks

• Comprehensive Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with Employer Match up to 5%
• Generous Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program
• Professional Development and Training Opportunities
• Mission-Driven Culture Focused on Community Impact

Why Park DuValle?

At Park DuValle Community Health Centers, our employees are more than team members. They are trusted partners in supporting the health and well-being of our patients, employees, and communities. The HR Generalist plays a vital role in fostering a positive workplace culture, supporting organizational growth, and ensuring employees have the resources needed to succeed.

Equal Opportunity Employer

Park DuValle Community Health Center is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.