Inbound Call Center Rep || Contract || Onsite- Indianapolis, IN in Indianapolis, Indiana at INFO ORIGIN INC

Position Title: Inbound Call Center Rep.

Interview: Only Video.

Work Mode: Onsite.

Location: INDIANAPOLIS, IN 46204

Position is seasonal, anticipated to last for 3 months during Medicare open enrollment.

Responsibilities:

Answer all 800 calls in a timely manner. Record on Client Contact forms.

Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.

Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner.

Incumbent is responsible for accuracy giving Medicare information over the telephone.

Maintain accurate records, files, forms, reports and technical information.

Errors in work or faulty judgment can undermine trust and the reputation of the program.

Note: If selected, Must complete a 5-day training on health insurance for people with Medicare.

Interested candidates, kindly Apply....!!!!!