Training & Onboarding Coordinator in Chicago, Illinois at Serenity Home Health Care

Training and Onboarding Coordinator - Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer

Benefits

• Medical
• Dental
• Vision
• 401K
• 401K Matching up to 3%
• 6 paid Holidays (Thanksgiving Day, Christmas Day, New Years Day, Labor Day, ,Memorial Day, Fourth of July)
• PTO