Manager, Talent Acquisition in Hamilton, Ontario at The Landline Co

The Landline Company (landlineco.com) is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American, Air Canada, Delta, and Jet Blue to offer innovative multimodal connections across North America. We’ve launched a first of its kind remote terminal checkpoint to expand the reach of major metro airports into local neighborhood checkpoints. Our luxury motorcoaches replace short flights with a faster, more sustainable alternative—reducing costs, addressing pilot shortages, and enhancing passenger journeys.  

The Role: 
Landline is growing fast, launching new stations and airline partnerships across North America, and we need a Manager, Talent Acquisition to run the hiring engine that keeps up. Reporting to the Director of People Operations and partnering closely with the SVP of People, you’ll be a player-coach. You’ll personally run full-cycle recruiting for our salaried, exempt roles, manage and develop a frontline recruiter(s) focused on driver and airport team hiring, and lead the in-person hiring and onboarding events that staff each new market from the ground up. This role is for someone who thrives in a high-growth environment, loves being close to the work, and is energized by standing up a new team in a new city on a tight timeline.

What You'll Do:

• Develop and implement a talent acquisition strategy that meets short- and long-term staffing goals across corporate, station leadership, driver, and airport team roles.
• Collaborate with Operations and People leadership to forecast workforce needs for existing stations and new market launches, and build proactive recruiting plans to match.
• Monitor industry trends and regional labor markets to inform competitive recruiting, compensation positioning, and retention strategies.
• Track and report on recruiting KPIs, including time-to-fill, cost-per-hire, source effectiveness, and early-tenure retention, and use the data to drive continuous improvement.
• Personally own full-cycle recruiting for salaried, exempt roles, including station managers, operations leaders, and corporate functions, from intake and sourcing through offer and onboarding.
• Set priorities, goals, and standards for the frontline pipeline so hiring stays consistent, high-quality, and on pace with operational demand.
• Own the cycle from start of recruiting through training until new team members are released to their local team duties, compliant and supported.
• Work with the Safety and Compliance team to ensure frontline hiring complies with FAA, FMCSA, and state passenger transportation regulations, including background checks, drug and alcohol testing, and driving record verification.
• Administer the ADP WorkforceNow and People Systems (such as Tenstreet, Indeed, Glassdoor, Wellfound, Sterling, HireRight, ZenDesk) and implement process improvements.
• Strengthen Landline’s employment brand as a premier passenger transportation employer, including developing recruiting marketing materials and campaigns that highlight our culture and benefits.
• Manage relationships with external recruiting agencies, job boards, and community partners.

What We’re Looking For: 

• 6+ years of progressive recruiting or talent acquisition experience, including full-cycle recruiting for salary and hourly roles.

• Bachelor's degree in Human Resources, Business Administration, Psychology, a related field, or equivalent professional experience.

• 2+ years leading or mentoring recruiters, with a hands-on, execution-focused approach.

• Experience with high-volume hourly or frontline hiring in a multi-state or multi-country environment, ideally in transportation, aviation, logistics, or hospitality.

• Experience planning and running in-person hiring events, job fairs, or mass onboarding.

• Comfort operating in a fast-growing, sometimes ambiguous environment where priorities shift quickly.

• Working knowledge of FAA and FMCSA hiring requirements, or a demonstrated ability to learn regulated hiring processes quickly.

• Experience building recruiting strategy, workforce plans, and KPI reporting, with a track record of using data to improve outcomes.

• Strong organization and the ability to manage a high volume of requisitions and competing deadlines.

• Experience with ADP Workforce Now or a comparable ATS; familiarity with Tenstreet, Slack, and Microsoft tools preferred.

• Experience hiring in Canada, including Québec, and the USA is a plus.

• French language proficiency and a recruiting or HR certification are a plus.

Job Type: Full-time

Compensation: $75,000 - 86,000

Perks & Benefits: 

• Medical, dental, and vision insurance 
• Discretionary paid time off 
• Flight benefits through our airline partners

Location: 
Remote, with up to 15% travel to stations and corporate locations in the USA and Canada, including on-site leadership of hiring and onboarding events. Preference for candidates based in Ontario.

Schedule: 
Standard business hours local time Monday – Friday   
 
The Landline Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. #LI-Remote