Club Director in Warsaw, Virginia at Boys & Girls Club of the Northern Neck

The Club Director is the on-site leader responsible for the overall management, performance, safety, and culture of a Boys & Girls Club unit. The role leads high-quality, outcome-driven youth development programs; supervises staff and volunteers; manages resources; ensures compliance with organizational and grant requirements; and builds strong relationships with members, families, schools, advisory boards, and community partners.

The Club Director is accountable for advancing organizational goals related to youth outcomes, membership growth and retention, program quality, staff performance, fiscal responsibility, and community engagement.

· Lead daily Club operations and maintain a safe, clean, organized, welcoming, and positive environment.

· Implement high-quality programs aligned with Boys & Girls Clubs of America priorities, BGCNN standards, and 21st Century CCLC requirements.

· Apply organizational policies, child-safety procedures, and behavior-management systems consistently.

· Provide direct leadership to the County Unit Advisory Board with support from the Chief Operations Officer and Chief Development Officer.

· Plan, implement, monitor, and evaluate programs based on member needs, participation, and desired youth-development outcomes.

· Ensure accurate and timely entry, review, and reporting of attendance, participation, outcomes, and other required data.

· Monitor program quality and use available data to improve member experience, staff practice, and results.

· Ensure compliance with applicable grant requirements, reporting expectations, schedules, and deliverables.

· Recruit, onboard, train, schedule, supervise, coach, evaluate, and retain staff and volunteers.

· Build a professional, accountable, collaborative, and mission-focused team culture.

· Conduct regular staff meetings, provide performance feedback, address concerns promptly, and maintain required personnel documentation.

· Ensure staff complete required training, certifications, and professional development.

· Provide input into development of the Unit budget and manage day-to-day operations within approved budget parameters.

· Monitor expenditures, purchasing, inventory, timekeeping, and resource use to support fiscal responsibility.

· Oversee the condition, security, readiness, and appropriate use of facilities, vehicles, technology, supplies, and equipment.

· Oversee Unit transportation operations and, when authorized and properly licensed, operate organizational vehicles to transport members for approved Club activities.

· Identify operational needs and communicate facility, safety, staffing, and resource concerns to the appropriate leader.

· Build and maintain constructive relationships with members, parents and guardians, schools, volunteers, community organizations, and other partners.

· Support Unit Advisory Board engagement, parent communication, member recruitment, and community awareness.

· Represent BGCNN professionally in the community and respond to questions or concerns in a timely, respectful manner.

· Support fundraising, stewardship, special events, tours, outreach, and marketing activities.

· Provide accurate program stories, participation information, and outcome data to support organizational communications and development efforts.

· Ensure compliance with BGCNN policies, Boys & Girls Clubs of America membership requirements, licensing or program standards, grant conditions, and applicable safety requirements.

· Maintain a physically and emotionally safe environment for youth and promptly follow incident reporting, mandated reporting, emergency response, and documentation procedures.

· Perform other duties as assigned.

Internal: Maintain frequent contact with Club staff and organizational leaders to communicate priorities, interpret policies and standards, coordinate resources, address issues, and support consistent operations. Maintain appropriate contact with members and County Unit Advisory Board members.

External: Maintain professional relationships with parents and guardians, schools, volunteers, community groups, funders, vendors, and other partners to resolve concerns, strengthen collaboration, and promote the Club.

· Strong leadership, supervision, coaching, team-building, and conflict-resolution skills.

· Working knowledge of youth development, age-appropriate programming, behavior management, and child-safety practices.

· Ability to plan, organize, and evaluate programs using participation and outcome data.

· Strong verbal, written, interpersonal, presentation, and community-relations skills.

· Ability to recruit, train, supervise, motivate, and retain employees and volunteers.

· Working knowledge of budget preparation, expense monitoring, purchasing controls, and responsible resource management.

· Ability to manage multiple priorities, respond calmly to urgent situations, and maintain accurate records.

· Proficiency with Microsoft Office applications, member-management systems, and common business technology.

· Ability to handle sensitive information with discretion and professionalism.

· Category A Club: Bachelor’s degree in education, human services, nonprofit management, business administration, or related field preferred.

· Category B or C Club: associate or bachelor's degree in a related field preferred.

· Three to five years of youth-development experience, including at least one to two years in a leadership or supervisory role; experience as a Lead Youth Development Professional or similar role preferred.

· Demonstrated experience of supervising personnel, managing facilities or operations, and recruiting and retaining staff.

· Demonstrated ability to work effectively with young people, families, staff, volunteers, advisory boards, schools, and community leaders.

· Experience supporting fundraising events, grant-funded programming, or community partnerships preferred.

· Must be eligible for registration by BGCNN with Boys & Girls Clubs of America systems.

· Must successfully complete all required background screening and assigned training.

· Must obtain and maintain First Aid and CPR certification as required by BGCNN.

· Valid driver’s license and insurability under BGCNN policy required.

· Commercial Driver’s License, or the ability to obtain one within a specified timeframe, strongly preferred when required for Unit transportation responsibilities.

· Ability to perform duties requiring prolonged standing, walking, talking, hearing, sitting, and bending; occasional kneeling, running, or climbing may be required.

· Ability to use telephones, computers, and other standard office and program equipment.

· Ability to lift, move, manipulate, or hold objects weighing up to 25 pounds. Objects exceeding 25 pounds require additional assistance.

· Ability to work in an active youth-development environment with frequent movement, interruptions, varying noise levels, and regular interaction with youth and adults.

Healthy Behavior Modeling: Model the importance of an active, healthy lifestyle while working with Club members.

Inclusive Environment: Support child-friendly environments where youth and teens of all backgrounds can participate, belong, and succeed; embrace BGCNN’s commitment to diversity, equity, accessibility, and inclusion.

Continuous Learning: Participate in required professional development and continue building skills in youth development, safety, leadership, communication, and service.

Safe Spaces: Share responsibility for maintaining an environment free from sexual, physical, or emotional abuse and follow all child-safety and reporting requirements.