Account Manager in Middle Village, New York at AG Security Group Inc

Account Manager--AG Security Group Inc.
At AG Security Group Inc., we don’t just provide security—we deliver peace of mind. Specializing in nightlife, hospitality, retail, and special events, our mission is to provide top-tier, professional security personnel while maintaining exceptional customer service, operational excellence, and client satisfaction.

Job Description:
We are seeking a highly motivated and organized Account Manager to join our growing team. This individual will be responsible for managing a portfolio of clients and ensuring seamless scheduling, staffing, and compliance support. The ideal candidate has strong communication and time-management skills, thrives in fast-paced environments, and is comfortable working flexible hours.

Key Responsibilities:
Oversee daily operations for a portfolio of client accounts.
Coordinate employee scheduling, including last-minute changes and call-out coverage.
Work closely with the hiring team to ensure appropriate staffing levels based on clients needs.
Support training and onboarding of new hires for assigned accounts.
Assist with internal workforce compliance and policy adherence.
Build and maintain strong client relationships through regular communication and support.

Qualifications
Associate's degree or equivalent work experience.
Minimum 1-2 years of employee scheduling experience (required).
Proficient in Microsoft Office Suite, especially Outlook and Excel.
Excellent written and verbal communication skills.
Strong multitasking, organizational, and problem-solving abilities.
Positive attitude and team-oriented mindset.
Availability to work weekends or evenings as needed.

Job Type: Full-time

Benefits:
Flexible schedule
Health insurance
401(K) Plan
Paid time off
Parental leave

Schedule:
8 hour shift
On call as needed
Weekends as required

Supplemental Pay:
Yearly Bonus

Ability to Commute:
New York, NY (Required)

Ability to Relocate:
New York, NY: Relocate before starting work (Preferred)

Work Location:
In Person--New York, NY
Ability to commute required. Relocation before starting work is preferred but not required.

Equal Employment Opportunity & Fair Chance Statement
AG Security Group Inc. is an Equal Opportunity Employer.
We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity or expression, sexual orientation, age, or any other protected characteristics under applicable law.

We do not ask about or consider criminal--conviction history until after a conditional offer of employment has been made, in full compliance wit the NYC Fair Chance Act. Any required background check is initiated only after that conditional offer and includes an individualized assessment consistent with Article 23-A of the New York State Correction Law.