General Manager in Pine City, Minnesota at City Laundering Company

City Laundering Company

General Manager Job Description

Job summary

The General Manager will be the on-site leader for all operations and activities at the assigned facilities (plants). The manager in this role must have extremely strong communication, organizational and time management skills.

• Responsible for the overall management of every facet of division operations
• Responsible for successfully coordinating and supporting all activities of the division including financial responsibility.
• Oversees management team as a leader in achieving all physical and financial goals.
• Ensures that all activities are conducted in a safe and ethical manner.
• Provide leadership, guidance and oversite to your direct reports.
• Ensure that the plants are well maintained and are clean and presentable.
• Deal directly with the service department to resolve issues which may occur.

Duties and essential job functions:

Achieve Budget/Financial Responsibilities

• Ensure division is meeting profit goals
• Controls expenses within area of responsibility.
• Develops and implements methodologies that ensure that division operates within budget.
• Evaluates and justifies expenditures
• Provides completed reports as required to document operational and financial performance

• Any other duties as assigned.

Operational Excellence

• Demonstrates quality leadership in meeting performance plans.
• Acts as a positive role model; proactive in the achievement of the division goals and objectives.
• Participate and add value to committees, meetings, activities
• Understands and develops total quality management process through rounding the facilities.
• Demonstrates understanding and competency in interviewing candidates for openings.
• Set and makes sure Production schedules are adhered to.
• Ensure performance is being measured against standards and that personnel are informed as to the results of the measurements.

• Oversee the washroom operations and ensure that quality and efficiency is maintained.
• Oversee maintenance operations and make sure we are following a Preventative model vs a crisis/breakdown model.

• Monitor and Control the Company’s Utility usage for maximum efficiency and regularly issue reports to upper management.
• Deal directly the Service Department to ensure any problems or questions are resolved
• Demonstrates knowledge of CITY policies and procedures.
• Maintain compliance with all applicable local, state and federal laws and regulations that affect plant operations.
• Set and communicate quality standards and strategies to maintain these goals.

• Any other duties as assigned.

People Management

• Maintains excellence in relationships with customers through service manager.
• Ensure managers and other personnel are fully capable of performing their job functions.
• Encourages and nurtures employee creativity and innovation
• Develop and maintain performance appraisals for subordinates on a timely and accurate basis.
• Encourage subordinates to participate in additional training, education, and/or self-development.
• Maintains a harassment free environment with good employee morale by demonstrating good employee relations practices and utilizing HR consultation when needed.
• Assist with employee coaching as needed.

• Any other duties as assigned.

Administration

• Provides high level of communication, keeping all managers/directors informed of activities, needs or concerns.
• Create a plan to train and develop a successor as well as other managers/supervisor have a succession plan.
• Maintains records and statistics for administrative and regulatory purposes.
• Supports establishment and implementation of policies and procedures for departmental operations.
• Ensures compliance with all regulatory agencies.
• Maintains high quality relationships with vendors and service providers so as to enhance the professional image of CITY Healthcare in our business community.

• Any other duties as assigned.

Working Conditions:

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, climb or balance, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is usually very loud.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

I have received this job description and have been provided with the opportunity to fully review and understand the expectations of my performance in this position.