Branch Administrator in Riviera Beach, Florida at Dobbs Equipment

Summary of Primary Functions:

Dobbs Equipment is seeking a branch administrator. The branch administrator performs a full range of administrative support duties for a Dobbs dealership location.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Provides administrative support to all branch departments including parts, sales, and service.
• Main focus on assisting in support for territory managers and ISR’s with all types of customer or equipment issues.
• Handles incoming and outgoing phone calls and email correspondence through the branch.
• Interact with company personnel to assist in locating equipment and determining availability within the West Palm Beach branch and other branches.
• Assists walk-in customers by learning basic qualifying questions for rentals/demos/sales to generate business.
• Work with DHQ to open customers in-house and PowerPlan accounts.
• Complete accurate and timely records including agreements, requests, filing, and correspondence with DHQ.
• Coordinate with outside vendors such as haulers, janitorial and landscaping as well as ensure services are properly completed.
• Issue purchase orders and approve invoices when necessary.
• Assists General Manager in collecting on aged accounts.
• Deposit cash daily and manage petty cash.
• Ensures the store presents a good image to customers and staff including stocking goods such as coffee pods, printer paper, ink, and other office items.

Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Invoice experience
• Customer Service experience
• Administrative Support experience

Education, Skill, and/or Experience Requirements:

• Two-year college degree or heavy equipment sales experience may be substituted or combined with education.
• Organization and communication skills must be highly developed. Computer skills need to be broad based.
• Valid Driver’s License and maintain a clean driving record.
• Ability to communicate effectively with teammates and customers
• Strong problem-solving skills.
• Must be able to self-manage/self-motivate.
• PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Quick learner with the ability to think out of the box.
• Bilingual a plus

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, and color vision.

We’re an Equal Employment Opportunity and Affirmative Action Employer

Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Notice to Applicants: We participate in E-Verify in the United States.

Drug Free and Alcohol-Free Workplace Notice.

Dobbs Equipment is an Equal Opportunity and At-Will Employer.