IT Service Desk Analyst - Part-time in Sioux Falls, South Dakota at Avera

Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

Join Avera as an IT Service Desk Analyst and join a mission driven organization with a great company culture, and team environment

Position Highlights:

• Paid Time Off (PTO) available on Day 1!
• Options for Free Health Insurance!
• Positive Work Environment: Be part of an organization where we practice the mission in our daily operations.
• Career Growth opportunities!

Job Summary

• This position provides world class customer service for users needing technical support and guidance.
• The IT Service Desk Analyst has a passion for technology, is self-motivated and a strong desire to help people.
• As the first point of contact for incidents and user requests, there is an aptitude and responsibility for initial diagnosis, resolution, and escalation based on documented processes and procedures.
• This position serves as a contact to ensure that IT issues are resolved in a timely and efficient manner; provide end to end technical support; and oversee technical support for all Avera employees.

Education and/or Experience

• Associates Degree in a related field is preferred.
• One year experience and/or training is preferred.

Work Schedule

• Monday-Friday, 7:00am-7:00pm; 80hrs/2wks

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

• $19.50 - $29.50 per hour

What Makes Avera Special?