Front Desk in Charlotte Hall, Maryland at ProSmile

Job Title: Front Desk 
Department: Operations 
Reports to: Office Manager 
FLSA Status: Non-Exempt 
Compensation Information: $21.00-$24.00 per hour

Company Overview 

ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

Position Summary   

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first

Duties and Responsibilities 

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner 
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards 
• Maintains reception area and inventory control of office supplies, patient literature and all related items. 
• Performs miscellaneous job-related duties as assigned 

Knowledge and Skills/Expected Competencies 

• High School diploma or GED preferred 
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system