Sales Administrative Specialist in Niles, Ohio at Ford Office Technologies

Ford Office Technologies is growing, and we are seeking a motivated and ambitious individual to play a crucial role in supporting our sales team.

As a Sales Administrative Specialist, you will provide administrative and operational support to the sales team while ensuring the office runs efficiently. Responsible for opening and closing the office, assisting customers, processing sales documents, and maintaining organized records.

• Open the office each morning and prepare the workspace for daily operations.
• Close the office at the end of the day.
• Answer phone calls, emails, and greet clients professionally.
• Support the sales team by preparing quotes, invoices, purchase orders, and sales reports.
• Schedule appointments and coordinate meetings.
• Maintain office supplies and inventory.
• File documents and update customer databases. Ales
• Handle incoming and outgoing mail and deliveries.
• Ensure the office remains clean, organized, and secure.
• Collect and analyze customer and market information.
• Research competitors and industry trends to support sales strategies.
• Utilize CRM software to track customer interactions, sales activities, and data analysis.

Ford Office Technologies, Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, is the area’s largest independent full-line authorized provider of the industry’s top four manufacturers for copier, printer, and multi-function product (MFP) technology – Canon, Konica Minolta, Kyocera and Lanier (Ricoh). Since opening in 1991, Ford Office Technologies has been focused on delivering the area’s best products and services available in the industry. Our family owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving and growing to meet the ever-expanding needs of our customers. From data management to IT services, our main goal is to ensure that our customers’ businesses run smoothly and efficiently with an established company that they can trust. We currently support clients in Pennsylvania, Maryland, West Virginia, and Ohio. Our growth also incorporates expanding our reach, with offices in Pittsburgh, Hermitage, Erie, Monroeville and most recently our Niles, OH location.

• High school diploma or equivalent (associate degree is a plus).
• Previous experience in sales support or administrative work preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and customer service skills.
• Ability to multitask and work independently.
• Attention to detail and problem-solving skills.

In Return We Offer

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Holidays
• Medical, Dental, and Vision Care Insurance
• Life Insurance – both company paid and additional coverage.
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
• CDA Scholarship Foundation