People Operations Manager in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a People Operations Manager based in United States.

This role offers the opportunity to shape and strengthen the employee experience within a growing organization.
As a People Operations Manager, you will own critical HR operations, ensuring teammates receive reliable support throughout their entire journey.
You will serve as a key expert in benefits administration, people systems, compliance, and operational processes.
The position combines hands-on execution with continuous improvement, helping build scalable people practices for future growth.
You will collaborate with internal leaders, external partners, and employees to deliver an exceptional workplace experience.
This is an ideal opportunity for an HR professional who enjoys creating structure, solving problems, and making a meaningful impact on company culture.

As a People Operations Manager, you will manage the operational foundation of the employee experience by ensuring accurate, compliant, and efficient people processes. Your responsibilities will include:

• Administering employee benefit programs, including medical, dental, vision, retirement plans, disability benefits, COBRA, and other offerings.
• Acting as a trusted resource for employees by providing clear guidance on benefits, life events, leave processes, and workplace accommodations.
• Managing relationships with benefits brokers, vendors, carriers, and external partners to resolve issues and improve service delivery.
• Overseeing daily administration of people systems, maintaining accurate employee records, workflows, documentation, and operational processes.
• Managing and optimizing HR technology platforms while identifying opportunities to simplify, automate, and improve people operations.
• Maintaining employment documentation, compliance records, policies, and controls to support regulatory requirements and organizational standards.
• Supporting employee onboarding and offboarding processes, ensuring smooth transitions throughout the employee lifecycle.
• Partnering with leadership and legal stakeholders to maintain consistent employment practices and support compliance initiatives.
• Documenting and improving people processes to create scalable solutions that support organizational growth.
• Handling confidential employee information with professionalism, discretion, and sound judgment.

The ideal candidate is an experienced people operations professional with strong expertise in HR administration, benefits, and employee support. You should bring:

• 5+ years of experience in people operations, human resources, benefits administration, HR compliance, employee experience, or a related operational role.
• Strong experience managing employee benefits programs and supporting employees through benefits questions, life events, and leave administration.
• Experience managing HR systems, maintaining accurate employee records, and improving operational workflows.
• Experience managing relationships with external vendors, brokers, and service providers.
• Working knowledge of employment practices, HR compliance, documentation standards, accommodations, and leave administration.
• Ability to create, maintain, and improve HR processes within a growing and evolving organization.
• Exceptional organizational skills with strong attention to detail and accuracy.
• Ability to communicate complex information clearly, thoughtfully, and compassionately.
• Strong problem-solving skills with a proactive, service-oriented mindset.
• Ability to manage sensitive information while demonstrating professionalism, confidentiality, and sound decision-making.
• Genuine interest in supporting employees and contributing to a positive workplace culture.

• Competitive annual salary ranging from $100,000 to $130,000 USD, plus additional variable compensation opportunities.
• Comprehensive health insurance coverage with 100% employer-paid medical, dental, and vision premiums for employees.
• 50% coverage of dependent health insurance premiums.
• Retirement savings plan with employer matching contributions up to 5% of salary, subject to applicable limits.
• Flexible vacation policy designed to support work-life balance and employee well-being.
• Generous paid parental leave for new parents, including birth and non-birth parents.
• Supportive remote work environment.
• Opportunity to help build scalable people operations within a growing organization.
• Collaborative culture focused on transparency, inclusion, and employee experience.