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Medical Billing Specialist in Davao City, Davao del Sur at FGC+

NewJob Function: Medical
FGC+
Davao City, Davao del Sur, 8000, Philippines
Posted on
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Job Description

About FGC+

#SparkSuccess at FGC+!

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.


About the Job:

The Medical Billing Specialist will support daily operations by managing billing processes, claim submissions, payment posting, and account follow-ups for services. In this role, you will work closely with insurance providers, patients, and internal teams to ensure accurate and timely billing while resolving claim and payment issues efficiently. Success in this role requires strong attention to detail, analytical skills, professionalism, and the ability to handle sensitive healthcare and financial information in a fast-paced environment.

What You'll Do:

  • Prepare, review, and submit medical claims accurately and in a timely manner to insurance providers
  • Verify billing information, insurance details, and patient records to ensure claim accuracy
  • Follow up on unpaid, denied, or rejected claims and work toward timely resolution
  • Post payments, adjustments, and account updates accurately within billing systems
  • Communicate with insurance companies, patients, and healthcare providers regarding billing concerns and claim status
  • Review Explanation of Benefits (EOBs) and remittance advice to identify discrepancies or required actions
  • Maintain accurate documentation of billing activities, claim updates, and account notes
  • Assist patients with billing inquiries, payment concerns, and account-related questions professionally and empathetically
  • Ensure compliance with HIPAA and applicable healthcare billing regulations and data privacy standards
  • Meet productivity, quality, and turnaround expectations in a fast-paced healthcare support environment

What You'll Bring:

  • At least 1 year of experience in Medical Billing, Claims Processing, or a related healthcare support role
  • Experience handling insurance claims, payment posting, denial management, or accounts receivable is highly preferred
  • Strong understanding of medical billing processes, insurance verification, and claim workflows
  • Familiarity with CPT, ICD-10, and HCPCS codes is a plus
  • Strong English communication skills, both verbal and written
  • Excellent attention to detail and problem-solving skills
  • Ability to manage multiple tasks and work efficiently under deadlines
  • Proficiency in using billing software, EMR/EHR systems, and basic computer applications
  • High level of professionalism when handling sensitive patient and financial information
  • Ability to work effectively in a fast-paced BPO or healthcare support environment

What we have to offer:

  • A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
  • A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
  • A market competitive total compensation/rewards package including:
    • Day 1 HMO
    • Competitive pay including incentives and generous allowances
    • Payment of all statutory government benefits
    • 25 days of annual paid leave some days are convertible to cash
    • 13th month pay
    • Onsite medical support
    • Employee Engagement Events
    • Employee Referral Program
    • Skills, training for personal and professional development

A million possibilities are waiting to be ignited. Click "Apply Now"!

Job Location

Davao City, Davao del Sur, 8000, Philippines

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