Orthodontic Scheduling Coordinator in Crown Point, Indiana at Puntillo and Crane Orthodontics PC

Description

Join Our Orthodontic Team!

Now Hiring a Front Desk Scheduling Coordinator (Part-Time)

Are you warm, welcoming, and ready to make a difference in patients’ lives? We are looking for a personable and professional team member to join our growing orthodontic practice! This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and brings a positive attitude to work every day.

Schedule:

• Part-time: 2 days a week (typically Monday & Friday but could vary the days due to Practice needs)
• Additional hours may be available to cover staff vacations or illnesses
• Must be able to rotate among our four locations: Crown Point, Schererville, St. John, and Valparaiso
• Day and evening shift rotation required (11:30am-7:00pm, 8:30 am-5:00pm, & 7:30am-5:00pm shifts)

Position Overview:

Our Scheduling Coordinators are true customer service superheroes — part concierge, part scheduling expert. You’ll greet and assist families, help manage appointment schedules, and play a key role in keeping our practice running smoothly.

Responsibilities:

• Greet and welcome patients and families
• Schedule and confirm appointments
• Answer a multi-line phone system with professionalism and efficiency
• Post patient payments
• Complete front office tasks and duties as assigned
• Perform general administrative and clerical duties as needed

Qualifications:

• High school diploma or equivalent
• Strong computer skills
• Proficiency in Microsoft Word and Excel
• Familiarity with copier, fax, and credit card processing equipment
• Bonus: Prior experience in orthodontics or dental field, and knowledge of related terminology

Skills We’re Looking For:

• Outgoing, friendly personality— even under pressure
• Ability to multi-task and meet deadlines
• Excellent written and verbal communication
• Strong grammar, spelling, and punctuation
• Legible handwriting and basic math skills
• Organized, reliable, and able to work independently

Compensation & Benefits:

• Competitive pay based on experience
• Bonus opportunities
• Paid vacation
• Possible 401(k) plan (restrictions apply)
• Additional perks included in employee package

If you’re someone who enjoys celebrating patients and families, keeping things running smoothly behind the scenes, and being part of a high-energy, supportive team — we want to hear from you!