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What is the role of a Customer Support Voice process at Jobgether?

The Customer Support Voice process position at Jobgether is a Full-time or part-time position opportunity in the Customer Service field.

What type of employment is offered for this Customer Support Voice process role?

Full-time or part-time position

What is the expected salary for this Customer Support Voice process job?

Compensation will be discussed during the hiring process.

Customer Support Voice process job near me in India at Jobgether

Customer Support Voice process

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Voice process based in India.

This role offers an opportunity to work in a dynamic voice support environment where you will interact directly with customers through outbound calls. You will be responsible for sharing product information, handling queries, and supporting customers with relevant solutions in a professional and engaging manner. The position is well-suited for individuals with strong communication skills and a customer-first mindset. It also involves elements of sales and promotional communication, making it ideal for those who are confident and persuasive. You will work in a fast-paced setting with rotational shifts, gaining valuable exposure to international service standards. The role is open to freshers as well as candidates with up to 11 months of experience. Training and support will be provided to help you succeed in your responsibilities.

Accountabilities:

Make outbound calls to customers and provide accurate information about products and services
Handle customer queries and offer appropriate assistance in a clear and professional manner
Promote products, offers, and promotional campaigns during customer interactions
Maintain a positive customer experience while achieving communication and engagement targets
Demonstrate convincing and persuasive communication skills during interactions
Work effectively in rotational shifts while meeting assigned performance goals

Requirements:

Any graduate, freshers to 11 months of experience can apply
Excellent English communication skills (reading, writing, and speaking) are mandatory
Strong interpersonal and convincing abilities
Comfortable working in a voice-based outbound calling process
Basic computer literacy and ability to work in a structured environment
Willingness to work in rotational shifts and performance-driven roles

Benefits:

Direct payroll employment
Provident Fund (PF) and Employee State Insurance (ESI) benefits
Performance-based incentives
Telephonic interview process
Training and onboarding support
Opportunity to work in a work-from-home or flexible setup (based on process requirements)

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Customer Support Voice process in India at Jobgether

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