Customer Service in Cashiers, North Carolina at Friday Services

Customer Service Representative

Location: Cashiers, NC

Schedule: Monday through Friday, 8:00 AM5:00 PM, FT

Pay: $19.00$22.00 per hour, DOE

Assignment: Seasonal approx. October 2026 through April 2027

Position Overview
Seeking a dependable and customer-focused Customer Service Representative to provide seasonal support at Cashiers, NC location. This position will assist customers in person and by phone while also providing general clerical and administrative support to the office.

The fall and winter months are a busy season for the industry, so the ideal candidate will be comfortable handling multiple priorities, assisting customers with a variety of needs, and staying organized in a fast-paced environment. Training will be provided on company-specific systems and programs.

Key Responsibilities
Greet and assist walk-in customers in a friendly and professional manner
Assist customers with general account and billing questions
Receive customer service calls and help coordinate service requests
Answer and direct incoming phone calls as needed
Enter, update, and retrieve customer information using company computer systems
Perform general clerical and administrative duties
Complete filing and maintain organized customer and office records
Learn and utilize company-specific software and programs
Manage multiple customer requests and administrative tasks throughout the day
Provide additional office and customer service support as needed during the busy season

Qualifications
Previous customer service, administrative, or office experience preferred
Strong basic computer skills and ability to learn new software programs
Excellent interpersonal and customer service skills
Professional verbal and written communication skills
Strong organizational and multitasking abilities
Comfortable interacting with customers both in person and over the phone
Dependable, detail-oriented, and able to work effectively in a busy office environment

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