Deal Desk Specialist, Revenue Operations in Singapore at Kpler

• Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies.

• Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed.

• Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly.

• Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure.

• Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent.

• Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process.

• Cover for other regions (e.g. EMEA) when colleagues are absent

Essential:

• Strong understanding of sales processes, contract management

• Experience in navigating CRM systems (i.e. Salesforce)

• Attention to detail and a high level of accuracy

• Team player with good interpersonal and communication skills

• 2+ year’s experience working in deal desk/contract administration/sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions

• G suite Experience

• Proficiency in Salesforce CRM, CPQ, and quote-to-cash processes.

• Ability to interpret company policies and ensure compliance with internal controls.

Desirable:

• Salesforce technical proficiency

• Excellent problem-solving skills to troubleshoot CRM and deal booking issues.

• Legal Background

• Deal structuring experience

Technical / Functional Skills:

• Salesforce CRM and Salesforce CPQ proficiency.

• Deal Desk operations and quote-to-cash process expertise.

• Commercial contract review and interpretation.

• Pricing strategy, discount governance, and approval matrix management.

• CRM data management and deal booking accuracy.

• Knowledge of revenue recognition and invoicing processes.

Behavioural Competencies:

• Strong team player with a collaborative mindset

• Ability to perform effectively under pressure

• Quick and confident decision-making in dynamic situations

• Polite, professional communication style

• Eagerness and Willingness to learn as much as they can