Director, Customer Success (Digital) in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Director, Creative in the United States.

This is an exciting opportunity for an experienced creative leader to shape and elevate a globally recognized technology brand through bold storytelling, innovative campaigns, and high-impact creative strategy. In this role, you will lead the development of integrated brand experiences across digital, video, social, events, and product marketing initiatives while guiding a talented multidisciplinary creative team. You will collaborate closely with executive leadership, marketing, and product stakeholders to translate business priorities into compelling creative execution that drives brand awareness and measurable business outcomes. The environment is fast-paced, highly collaborative, and innovation-driven, offering the chance to influence global campaigns and large-scale brand initiatives. This role is ideal for a visionary creative professional who thrives at the intersection of strategy, leadership, and hands-on creative excellence.

• Define and evolve the global creative vision, ensuring consistent and impactful brand storytelling across all marketing channels and campaigns.
• Lead concept development and execution for major brand initiatives, product launches, digital experiences, events, and integrated marketing programs.
• Oversee creative quality across video, web, social media, experiential marketing, advertising, and out-of-home campaigns.
• Build, mentor, and inspire a high-performing multidisciplinary creative team while fostering a culture of collaboration, innovation, and continuous improvement.
• Partner with executive stakeholders, product teams, and marketing leadership to align creative strategies with business objectives and growth initiatives.
• Establish scalable creative processes, frameworks, and brand governance standards across the organization.
• Drive strategic thinking and creative innovation while maintaining operational excellence and high production quality.
• Present and communicate creative concepts confidently to senior leadership and influence strategic direction across the business.

• 15+ years of experience in creative leadership roles, preferably within global B2B, SaaS, cybersecurity, cloud infrastructure, or technology-driven environments.
• Proven track record of leading integrated creative teams and delivering large-scale global campaigns with measurable business impact.
• Strong portfolio demonstrating innovative creative direction, brand storytelling, and forward-thinking design execution.
• Exceptional leadership, communication, presentation, and stakeholder management skills.
• Deep understanding of branding, digital marketing, content strategy, and multi-channel campaign development.
• Strong strategic mindset with the ability to translate complex business goals into compelling creative solutions.
• Experience managing creative operations, production workflows, and scalable brand systems across international markets.
• High proficiency with modern creative tools, digital production technologies, and collaborative workflows.
• Ability to thrive in fast-moving, matrixed organizations while balancing strategic oversight with hands-on creative leadership.
• Experience in enterprise technology, cybersecurity, SaaS, or large-scale rebranding initiatives is considered a strong advantage.

• Competitive compensation package with performance-based bonus opportunities.
• Comprehensive medical, dental, and vision insurance from day one.
• Unlimited paid time off, paid holidays, and dedicated wellness days.
• Paid parental leave for all parents, including enhanced leave for birthing parents.
• Mental health support, wellness resources, and employee assistance programs.
• 401(k) retirement plan with company matching contributions.
• Fertility, adoption, and surrogacy support programs.
• Professional development opportunities including mentoring, workshops, and on-demand learning platforms.
• Volunteer time off and employee community initiatives.
• Flexible remote work environment with opportunities for career growth and global collaboration.