HOUSEMAN in SOUTHFIELD, Michigan at NORTHERN HOTELS GROUP, LLC

Public Area Cleanliness

Maintain cleanliness of all public areas including the lobby, hallways, elevators, stairwells, meeting rooms, fitness center, pool area, and public restrooms.

Vacuum, sweep, mop, dust, and sanitize designated areas throughout the hotel.

Remove trash and recycling from guest and employee areas.

Clean windows, glass surfaces, doors, and other high-touch areas.

Housekeeping Support

Deliver linens, towels, amenities, and supplies to housekeeping staff throughout the shift.

Collect and transport dirty linen to designated laundry areas.

Assist room attendants with special cleaning projects and deep-cleaning assignments.

Remove soiled items, trash, and debris from guest floors.

Ensure housekeeping closets and storage areas remain clean and organized.

Guest Service

Respond promptly and professionally to guest requests.

Deliver guest amenities, extra towels, bedding, cribs, rollaway beds, and other requested items.

Maintain a positive, professional demeanor when interacting with guests.

Provide directions and assistance when needed.

Meeting & Event Support

Assist with setup and breakdown of meeting rooms and banquet spaces as directed.

Transport tables, chairs, staging, and equipment safely and efficiently.

Ensure public and event spaces remain clean and presentable throughout events.

Safety & Security

Follow all Marriott brand standards and hotel policies.

Report maintenance concerns, safety hazards, and guest concerns immediately.

Utilize proper lifting techniques and safety procedures.

Assist during emergency situations as directed by hotel management.

Qualifications

Previous hotel housekeeping experience preferred but not required.

Ability to work independently and as part of a team.

Excellent communication and customer service skills.

Ability to stand, walk, bend, push, pull, and lift up to 50 pounds throughout the shift.

Flexible schedule including weekends, holidays, and evenings.

Reliable transportation and attendance.