Medical Administrative Assistant/Medical Receptionist in Essex, Connecticut at Connecticut Orthopaedic Specialists Pc

Job Summary:

The Medical Administrative Assistant serves as the administrative member of a Physician’s team. This position fields patient calls, schedules surgeries, and stays abreast of all administrative patient needs in a fast-paced organization.

Location & Schedule:

• Essex
• Monday - Friday, varing from 8:00am-5:00pm

Essential Responsibilities:

• Surgical Scheduling, including coordination with patient Insurance Authorizations
• Managing the physician’s heavy call volume, largely patients requiring appointments, prescription renewal, worker’s compensation notes, FMLA paperwork, etc.
• Coordination with physician and clinical MA
• Coordination with various surgical sites
• Working heavily on the computer in the EMR (required high level skill) to accurately document necessary patient information
• Ensuring test results are received prior to surgery, responsible for reviewing tests and distributing appropriately to outside providers, facilities, etc.
• Coordination on the clinical floor with front desk, Xray staff, physician
• Preparing paperwork, x-rays, and other documents as needed for the physician to be available to take to surgeries
• Handle attorney record requests or other correspondence
• Locate and print all documents or orders in the fax que for the provider to sign off on and file and/or fax back to the appropriate location
• Handle medical record requests from patients, attorneys and insurance companies
• Process all incoming and outgoing mail for the provider and gather signatures when needed
• Performs other duties as assigned by their supervisor

Skills and Abilities:

• Demonstrate knowledge and compliance of all HIPAA regulations
• Proficient computer skills, especially in EMR systems
• Excellent written and verbal communications skills and outstanding phone etiquette
• Ability to problem solve and work as a member of a team
• Knowledge of medical terminology
• Ability to adapt to changing situations

Experience/Educational requirements:

• Experience in a Medical Administrative role - 2+ years, Orthopedic experience is a plus
• Experience working in an EMR (electronic medical record)
• Ability to work well on a team, take direction from multiple people, adapt to changing priorities quickly without issue
• HS Diploma required
• Working knowledge with Microsoft suite of products (Word, Excel, etc.)