Security Officer in Boston, Massachusetts at Boston Harbor Hotel

Opportunity: Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Your Growth Path

Security Supervisor/Manager – Director of Security

Your Focus

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It