Property & Casualty Support Team Technician at NAC Insurance Administration – Capitola, California

Join CalNonprofits Insurance Services, a leading provider of insurance solutions to the nonprofit sector. As a fully remote team, our commitment to servicing nonprofits extends beyond our physical locations in California. We are seeking a proactive and detail-oriented Property and Casualty Support Team Technician to join our team. Our core values are Excellence, Collaboration, Trust, Diversity/Inclusion, and Respect. When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork.

Position Overview

Responsible for assisting the customer service department in the support of commercial lines coverages.

When you join us, you can expect:

• Competitive compensation
• Work-life balance and employee well-being
• A supportive, diverse, people-first culture and mindset
• A voice at the table to create constructive change and work on purposeful products
• Time dedicated to professional development

What you’re good at:

You’re a self-starter and an independent learner who enjoys mastering new skills quickly. You anticipate needs, take action, and create efficiencies. You’re organized and know the art of building relationships with teammates, clients and vendors. This role supports the customer service and sales teams by checking policies, following up for endorsements, issuing certificates and evidence of insurance, completing applications, and other clerical support duties.

When you join us, we expect you to:

• Cultivate strong relationships internally to provide support and customer service
• Respond to correspondence and requests in a timely, effective, and professional manner.
• Follow written procedures and workflows for assigned work
• Process and check policies, endorsements, endorsement requests, and audits for accuracy.

What you’ll bring to our team:

• Excellent verbal and written communication skills
• Basic math skills and an aptitude for learning new technology
• Positive attitude, good listening skills, and empathy
• Highly organized and strong time management skills
• Ability to multitask in a fast-paced environment within tight deadlines
• Works with integrity and a high level of confidentiality
• 1-3 years of experience.
• Property and Casualty California licensed preferred