Billing Specialist Representative at My Savant AI – Barranquilla, Atlántico

AVAIBLE IN BARRANQUILLA, MEDELLIN AND BOGOTA.

Role Overview:

The Billing Specialist is responsible for managing end-to-end billing activities to ensure accurate, timely, and consistent invoicing. This role supports high-volume operations by validating billing data, resolving discrepancies, and maintaining financial accuracy while working closely with internal teams and client stakeholders.

Key Responsibilities:

• Prepare, generate, and review customer invoices based on approved rates, hours, or services rendered.
• Validate billing data to ensure accuracy and compliance with contractual agreements.
• Investigate and resolve billing discrepancies, adjustments, and credit notes.
• Coordinate with Operations, Sales, and Finance teams to clarify billing requirements and resolve issues.
• Maintain accurate billing records and supporting documentation in internal systems.
• Ensure invoices are delivered within established timelines and service level agreements.
• Support audits and internal reviews related to billing processes.
• Follow established billing procedures, controls, and documentation standards.

Requirements: Experience, Education & Skills:

• Previous experience in billing, invoicing, or accounting support roles (minimum 6 months preferred).
• Strong attention to detail and high level of accuracy.
• Ability to manage repetitive tasks in high-volume environments.
• Solid analytical and problem-solving skills.
• Basic to intermediate Excel skills and comfort working with financial data.
• Strong English verbal and written communication skills.
• Availability to work assigned schedules based on operational needs.

Preferred / Nice to Have:

• Experience supporting U.S. or international clients.
• Familiarity with ERP, billing platforms, or accounting systems.
• Experience working with service-based or high-transaction environments.
• Understanding of basic accounting principles related to invoicing.