Flex Officer- Healthcare at NATIONAL BUSINESS INVESTIGATIONS INC – Murrieta, California

Flex Officer – Healthcare Security (Hospital Response Team)

• Murrieta & Wildomar, CA Pay Range: $18.00–$21.00/hour (non-exempt; paid hourly)
• Schedule: As Needed | All Shifts (Day/Swing/Grave)
• Multiple worksites — reliable transportation required
• Not a “warm body” post. This is hospital security.

As a Flex Officer, you’ll step into coverage gaps and high-activity assignments across our healthcare accounts. Your presence matters — you’re there to deter, detect, de-escalate, and document. The expectation is professionalism under pressure and calm, lawful decision-making in a clinical environment.

What You’ll Do (Essential Functions)

You’ll help maintain a safe and secure environment for patients, visitors, and staff by:

· Maintaining high-visibility security presence to deter unsafe or illegal activity

· Screening visitors and supporting hospital protocols for entry and visitor management

· Maintaining access control (restricted areas, entrances, vehicle gates)

· Patrolling interior/exterior/perimeter (random and routine patrols)

· Monitoring CCTV, alarms, and security systems and operating emergency equipment when needed

· Responding to emergencies and calls for assistance

· Using approved de-escalation techniques during disorderly conduct and combative patient incidents

· Investigating disturbances and documenting facts clearly

· Completing Daily Activity Reports and Incident Reports with accuracy and timeliness

· Acting lawfully in defense of life and property within training, policy, and applicable law

Healthcare environments note- You may encounter behavioral health crises, emotional family situations, and emergent clinical activity. Professionalism and confidentiality are mandatory.

Flex Role Details

This is a fill-in and surge coverage position supporting hospital operations.

· You may be assigned to different posts and duties depending on operational needs

· Hours are not guaranteed (as-needed scheduling)

· Assignments may change with short notice based on call-offs, PTO, or client requests

Required Qualifications

· Valid California Guard Card (BSIS) (we do not provide guard card training)

· 1+ year security experience- Preferred

· Prior healthcare security experience - Preferred

· Current BLS (Basic Life Support) certification- Preferred

· Two forms of government-issued ID (for employment eligibility verification)

· Strong communication skills and ability to remain professional in high-stress situations

· Ability to operate basic tech: radio, smartphone, keypad devices, reporting tools, CCTV interfaces

· Reliable transportation and ability to travel between Murrieta & Wildomar worksites

· Ability to work 4–12-hour shifts and remain alert/engaged throughout shift

Preferred (not required):

· Military or law enforcement background (Guard Card still required)

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Physical & Medical Readiness (Healthcare-Appropriate)

Because hospital security can involve rapid response and physical presence, the role requires:

· Ability to stand/walk for extended periods, climb stairs, and perform patrols

· Ability to respond quickly to emergent situations

· Ability to perform job duties safely with or without reasonable accommodation

Pre-employment medical exam required (job-related) Healthcare-specific training required before placement (including de-escalation/safety)

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Healthcare Compliance Expectations

This role operates in a regulated healthcare environment. Officers must:

· Follow hospital post orders, safety protocols, and confidentiality expectations (including privacy standards)

· Complete required training and refreshers assigned by the company/client

· Comply with workplace safety programs, including workplace violence prevention requirements for healthcare settings under Cal/OSHA rules (employer maintains plan/training/logs)

· Meet any site access requirements that may be required for healthcare facilities (e.g., badge processes, training, or health/safety rules)

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Pay, Breaks, and Legal Classifications

· Non-exempt, hourly position (eligible for overtime as required by law)

· Meal and rest periods provided in accordance with California law

· Pay within the posted range is based on experience, role needs, and qualifications

Pre-Employment Screening

Employment may be contingent on successful completion of job-related screening, which may include (as applicable):

· Identity and work authorization verification (I-9)

· Background screening consistent with applicable law and client requirements

· Verification of Guard Card, BLS, and required certificates

(We apply screening consistently and lawfully.)

Equal Opportunity & Accommodations

We are an Equal Opportunity Employer. We consider applicants without regard to protected characteristics under applicable Federal and California law.

Applicants who need a reasonable accommodation during the hiring process may request one.