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Customer Service Representative in Concord, Massachusetts at Emerson Hospital

Emerson Hospital
Concord, Massachusetts, 01742, United States
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Job Description

Job Summary

Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection.

Minimum Qualifications

  • Education
  • HS Diploma; college degree preferred.
  • Experience
  • Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.
  • Licensure and/or Certification
  • N/A
  • Skills
  • Working knowledge of the Meditech system.
  • Excellent communication and correspondence skills.
  • Excellent customer service skills.
  • Ability to read, write, and communicate in English.
  • Strong computer skills.
  • Ability to maintain confidential information.
  • Assist with patient meal selection
  • Work with patients on various diets

    • Job Location

    Concord, Massachusetts, 01742, United States

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