Radiology Follow Up Rep. / Lung Coord. at Midstate Radiology Associates – Wallingford, Connecticut

Join Midstate Radiology Associates (MRA) as a Full Time Radiology Follow Up Representative working on-site in Wallingford, CT.

Position Schedule: Monday - Friday, 8:00 AM - 4:30 PM (or 8:30 AM - 5:00 PM)

For complete listing of all open positions, visit www.midstateradiology.com/career-opportunities

Compensation: MRA offers competitive starting compensation based on qualifications and experience. Starting pay for this position is between $18.00 - $24.57.

Provides a full range of varied, multi-skilled secretarial, clerical, and administrative support under general direction that requires creativity, and independent, discretionary judgment, and confidentiality to ensure that the needs of the internal and external customer are met. Reports to assigned supervisor.

Key Accountabilities:

1. Monitors Nuance Follow-Up Manager Dashboard.
2. Reviews open recommendations that have not been completed/closed.
3. Follows standard work process to provide closed loop communication with the referring provider on follow up care for patients.
4. Maintains workflows and seek opportunities for enhancing processes.
5. Backs up Image Library team members to monitor Nuance critical finding software to ensure results are communicated efficiently to ordering physicians. Connects ordering physician with appropriate radiologist in applicable situations.
6. Performs other duties as assigned.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Qualifications Guidelines:

Education Required:

• High school diploma or equivalent.
• Graduate from Accredited Medical Assistant Program (AAMA)
• Certified Medical Assistant
• At least one year of customer service experience in a medical setting preferred.
• Knowledge of medical terminology.
• Quality assurance and customer service principles and practices.
• Communicate effectively with patients, relatives, medical staff and co-workers.
• Capacity to relate to patients of all cultural and socio-economic backgrounds.
• Current Nuance reporting system, Epic and Sectra PACS system.
• Maintain the confidentiality of patient records.
• Ability to understand and follow specifications and instructions. Attention to detail is required for success.
• Basic keyboard skills with proficiency in use of personal computer.

Physical Requirements:

• Remaining in a stationary position, often sitting, standing, or kneeling for prolonged periods.
• Adjusting or moving objects up to 15 pounds in all directions.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be able to lift up to 20 pounds at times.
• Moving about to accomplish tasks or moving from one worksite to another.
• Must be able to access and navigate each department at the organization’s facilities

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:

Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: www.MidstateRadiology.com