Deposit Services Specialist at ACNB BANK – Gettysburg, Pennsylvania
About This Position
Be a Part of the Team Behind the Accounts That Keep Our Bank Running
Are you the kind of person who thrives in a detail-driven environment, enjoys solving problems, and takes pride in keeping things running behind the scenes? As a Deposit Services Specialist, you’ll be a vital part of our Operations team—managing deposit account maintenance, supporting customer needs, and ensuring our systems and records are accurate and compliant.
This role is ideal for someone who enjoys working with data, processes, and people. From processing NSF/OD transactions to reconciling key accounts, your ability to stay organized and focused will keep our deposit operations precise and efficient every single day.
What You Bring to the Table (Requirements)
- 2+ years of experience in banking operations or a related financial services role.
- A high school diploma or equivalent is required; additional business or technical training is a plus.
- Strong ability to manage multiple tasks while staying calm and detail-focused under deadlines.
- Proficiency with data entry and account systems (experience with DNA or similar systems preferred).
- Clear, professional communication skills—you’re approachable and thorough when answering questions from internal teams or customers.
- Problem-solving mindset—you’re resourceful, accurate, and comfortable working with numbers, reports, and reconciliations.
Key Responsibilities
- Maintain and update customer deposit accounts by performing accurate data entry and account maintenance in the core system (e.g., DNA), including product changes, overdraft protection, refunds, and account adjustments.
- Process daily NSF/OD activity and assist with exception handling to ensure timely, accurate posting and compliance with Bank policies.
- Balance and reconcile deposit-related accounts such as money orders, cashier’s checks, CDs, and club accounts; research discrepancies and make correcting entries as needed.
- Support ATM and debit card processing by handling applications, maintenance, adjustments, and daily reporting through the ATM processing platform.
- Respond to customer and employee inquiries regarding deposit accounts, documentation, and processing issues, ensuring clear communication, timely resolution, and proper record retention.
Why You’ll Love This Role
- Be at the center of the action, supporting the day-to-day accuracy of customer accounts across the Bank.
- Gain broad exposure to deposit products, policies, and account processing systems.
- Join a collaborative, experienced team where your attention to detail is both valued and essential.
- Contribute to a department that plays a crucial role in risk management, compliance, and service quality.
- Enjoy the satisfaction of resolving issues, maintaining clean data, and keeping our account systems running smoothly.
Benefits:
- Benefits package including Health, Dental and Vision Insurance;
- Free/low-cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
- 401K with up to 4% employer match;
- Generous PTO package plus twelve (12) Bank paid holidays;
- Career growth and ongoing training and development opportunities;
- Team environment where relationships matter, and
- Employee recognition & service awards.
If you’re looking for a role where precision, independence, and teamwork come together to support a great customer experience, this might be your next opportunity.
Our Careers page will help you find the job you've been looking for: https://www.acnb.com/careers-employment
Location: 100 V-Twin Dr, Gettysburg, PA 17325
ACNB Bank is an Equal Opportunity Employer.