Server at West Coast Restaurants Inc – Atascadero, California
About This Position
We are currently seeking an experienced Server to join our team. The ideal candidate will have at least two years of experience in a full-service dining environment and will be committed to delivering exceptional service to our guests.
· Provide attentive food and beverage service to all restaurant patrons
· Clearly communicate menu offerings and answer guest questions regarding menu items
· Ensure the dining areas are clean and properly set up before and after service
· Extend warm greetings and foster a welcoming atmosphere for all guests
· Address guest inquiries and requests promptly and professionally
· Perform additional duties as directed by restaurant management
· Anticipate guest needs and provide proactive support throughout their dining experience
· Coordinate with team members to ensure seamless service delivery
· Manage reservations and assist with seating arrangements as needed
· Handle customer complaints or concerns with empathy and efficiency
· Monitor guest satisfaction and follow up to guarantee a positive experience
Requirements:· Minimum of two years’ experience in a full-service restaurant setting
· Prior background in customer service, food service, or related hospitality roles
· Ability to recommend alcoholic drinks or higher cost beverages, upsell products and creating high check average
· Strong ability to build positive relationships with guests
· Capacity to excel in a fast-paced work environment
· Excellent verbal and written communication skills
· Ability to multitask and stay organized during busy shifts
· Familiarity with POS systems and basic cash handling procedures
· Flexibility to work various shifts, including Mornings, weekends, and holidays
· Professional appearance and adherence to dress code standards
· Knowledge of food safety regulations and proper sanitation practices
· Demonstrated problem-solving abilities and attention to detail