Asbury Hospice -Patient Clinical Manager at Forrest General Hospital – Hattiesburg, Mississippi

The Patient Care Manager-O is a Registered Nurse who is a member of the patient care team within the Department of Hospice and is directly accountable to the Director of Hospice. In the absence of the Director-Hospice, the PCMO assumes the responsibilities of the Director-Hospice. The position requires that the individual be clinically competent, demonstrate leadership abilities, and be knowledgeable in hospice regulation. Responsible for coordination and assures supervision of quality of services, staffing is appropriate, and all services are available. Responsible for assuring patient needs are continually assessed and developed, implemented, and the individualized plan of care is updated. Assures quality of services, proper orientation, appropriate staffing, and all services available. Addresses any patient or customer complaints in a timely manner. Responsible for daily and ongoing work queues and reports. Manages any issues and problems as related to clinical and account deficiencies. Responsible for monitoring of office daily reports for physician orders, admissions, discharges, encounters and working with staff on timely and efficient documentation. Demonstrates the ability to manage office expenses related to supplies, medications and other expenses as applicable. Responsible for the department quality measures, process measures, patient and staff satisfaction within their office and overall agency. Responsible for managing employee time and productivity. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served; also demonstrates knowledge of the principles of growth and development and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age specific needs, and to provide the care needed. The Patient Clinical Manager is the designee for Director in their absence. Performs other job duties as assigned.

Performance Expectations: Includes the following: Other duties may be assigned.

• Demonstrates ability to coordinate all patient care services.
• Ability to schedule patients by computer software system.
• Monitors reports and work queues to ensure claims are submitted timely.
• Ability to arrange medications, supplies, and equipment as ordered.
• Demonstrates ability to manage staff productivity and ensuring staff scheduling of patients and proper documentation according to agency policy.

Qualifications:

Education/Skills

Graduate of a recognized non-online RN program with a Bachelor of Science in Nursing preferred.

Work Experience:

Minimum one year medical/surgical nursing experience required; two years of experience in home health/hospice nursing required; knowledge of state and federal hospice regulations required. One year of supervision experience required.

Certification/Licensure-DUE UPON HIRE

• Licensed RN able to practice within the State of MS

Additional Certification/Licensure - obtained based on the required timeframe below

• Basic Life Support

Within 30 Days of Employment

Required

Mental Demands:

Must have ability to assess, plan, and coordinate patient care, work independently, carry out orders

accurately, demonstrate leadership skills and initiative, prioritize, have good communication skills, and

ability to perform as a team member and function under stress.