Quality Coordinator of Data Integrity and Analysis at Willis-Knighton Health System – Shreveport, Louisiana

The Quality Coordinator (QC) of Data Integrity & Analysis ensures the health system’s approach to quality is comprehensive, reliable, and data driven. Specifically, this leader supports multiple aspects of both internal data management and external validity related to publicly reported and other deliverable metrics for quality, safety, and outcomes of the health system.

Directs and assists with the development and maintenance of consolidated dashboards for hospitals/facilities and department leaders that provide timely and actionable data for decision-making. Develops, maintains, and uploads data elements and surveys to various external institutions (e.g. Leapfrog, LHAREF, US News) Builds relationships with hospital leaders across the health system to foster trust between operations and data harvested from electronic records, vendors, or other internal systems; systematically validates information received to ensure validity and reliability Administers the Culture of Safety Survey in a manner accepted by ongoing Value-Based and Quality Programs
Compiles survey results and provides analytic reports to the Board, Senior Leadership, and all applicable departments.
Is the main liaison for the outsourced quality/clinical reporting system used. Provides updates to leadership and other operational committees Serve as a clinical advisor for quality initiatives (Analytics and Project Management) Other duties as assigned by the Director of Quality and the Senior VP of Quality Compliance with the policies and procedures of the Willis Knighton Health Code of Conduct and service quality standards Compliance with patient safety and quality initiatives as appropriate for job description Consistently and effectively uses the C.I. Care framework when interacting with patients, guests and colleagues

Exhibits system and analytical thinking capabilities Demonstrates the use of continuous improvement skills and methodologies Demonstrates technical knowledge of quality measurement, reporting processes and data systems Demonstrates knowledge of statistics, data analysis, and graphic displays of information Collaborates to support multidisciplinary teams and other individual efforts in quality measurement and reporting activities Foster the service-focused environment of the Quality Department across all levels of the health system

Master’s degree in business administration, health administration, or other master’s degree suitable for the position Proficient in Microsoft Excel, Word, PowerPoint, SharePoint, Forms Lean Six Sigma Green Belt within 12 months of hire Effective organizational, oral, and written communication skills, problem-solving, program development, computer skills and strong leadership and team-building skills Effective time management skills as required for system-wide PI projects Ability to work with a variety of disciplines and levels of staff across departments and the health system

Experience in informatics 2+ years of experience in a hospital or health system