Logistics Coordinator in Niles, Illinois at Greenwood Associates Inc.

Reporting to the Logistics Manager. A Logistics Team Member responsible for working with third-party logistics (3PL) providers and carriers to support logistics and sales functions to optimize product flow across the supply chain.

Key Responsibilities:

• Communicate and coordinate with internal teams and external partners to process shipments and ensure timely receipt/delivery of goods; record, report, and help resolve shipment discrepancies and errors.
• Review inbound/outbound documentation for damage, shortages, and accuracy; enter and maintain shipment information in the ERP system (Deacom).
• Maintain accurate records and ensure documents are filed/stored in designated locations per process requirements.
• Enter logistics dispatch orders and verify shipments in the ERP system (sales, logistics, and inventory modules).
• Monitor, track, and trace shipments using reports; update shipment status and enter carrier KPI information in the ERP system as needed.
• Partner with Logistics Coordinators and Customer Service Representatives (CSRs) to obtain freight quotes, provide tracking updates, and support intra-company transfer requests with inventory/purchasing.

Required Qualifications:

• High school diploma or equivalent.
• Customer-service orientation, professionalism, and strong interpersonal/relationship management skills.
• Positive, motivated, and accountable; demonstrates initiative, a desire to learn, and the ability to multitask in a fast-paced, team-oriented environment.
• Excellent written and verbal business communication skills.
• Ability to work independently and manage competing priorities.
• Strong organization, attention to detail, time management, basic math, and problem-solving skills.
• Proficiency with Microsoft Office (especially Excel) and the ability to quickly learn new processes, procedures, and business systems.
• Ability to understand and follow food safety principles and basic food science concepts, as applicable to the role.

Preferred Qualifications:

• Inventory management experience.
• Working knowledge of supply chain concepts, common obstacles, and practical solutions.
• 1–2 years of logistics, shipping/receiving, or transportation coordination experience.
• Experience with carrier/3PL portals, appointment scheduling, and shipping documents

Physical Requirements

• Able to stand/walk for extended periods of time.
• Continually able to reach overhead, bend, squat and kneel.
• Able to safely lift boxes up to 55 pounds.
• Bending / Twisting / Reaching
• Squatting / Kneeling
• Repetitive movement - keyboard

Benefits Offered:

Medical

Dental

Vision

401k Retirement Plan

Life Insurance

Disability Insurance

Accident/Critical Illness Insurance

Generous PTO Accrual

Paid Holidays