Business Analyst at Discharge IQ Inc dba ChronicCareIQ – Alpharetta, Georgia

Role Description
This is a full-time role as a Business Analyst at ChronicCareIQ in Alpharetta, GA. The Business Analyst will be responsible for overseeing the development and enhancement of core products, collaborating with cross-functional teams, gathering requirements from stakeholders, documenting them as user stories, and validating the final solution against the requirements.

What you will do?
 Gain thorough understanding of product and customer’s needs
 Translate business goals and end user needs into product strategy
 Communicate product priorities to the development team
 Identify goals, metrics, and analytics to measure product progress
 Continually make recommendations and refinements to the product
backlog
 Conduct end user research to identify new features and product
enhancements
 Monitor competitive landscape to ensure products remain best in class
 Ensure product is aligned with company priorities to drive sales and
improve customer satisfaction
 Document, review and assure that all quality and change control
standards are met
 Create, prioritize and accept user stories from sales, marketing and
customer support teams
 Identify pros, cons, issues, obstacles, dependencies and value with
features and enhancements
 Lead development life-cycle processes: iteration planning sessions, product
demos, retrospectives, and roadmap planning
 Condense complex technical concepts into non-technical language for
stakeholders
 Advocate for the client staff by empathizing with and understanding their
needs and becoming the domain expert
 Regularly work with the product team to continuously assess progress,
disseminate lessons learned, and understand next steps
 Clearly communicate at all levels (Leadership Team, Product Team, Custom
Success, Sales)
 Regular demo product to internal teams and perform customer webinars
for new features

Qualifications:
 7+ years of business analyst / product management
 5+ years of relevant health care experience, especially in the remote care
management and/or ambulatory space
 Excellent communication skills
 Agile and/or Scrub processes
 Working understanding of database models
 Strong knowledge of technical tradeoffs between short term fixes vs. long
term solutions

Preferred Experience:
 Experience with UI creation and understanding good UX
 Database (SQL) or BI experience

Education and Experience:
 College degree required
 7 - 10+ years of relevant job experience

Benefits:
 Medical, dental and vision coverage
 Paid time off / holidays
 Stock Options
 401k with generous match
 Casual work environment
 Work at home options (1-2 days a week)
 Company social events