Certified Medical Assistant (Full-Time) at Alpha Hormones Inc. – Pasadena, California

Alpha Hormones® is a premier medical clinic dedicated to helping individuals achieve optimal health, vitality, and longevity through advanced hormone therapy and personalized wellness solutions. Headquartered in Pasadena, California, we serve patients across California and beyond through both in-person care and a robust telehealth platform.

Our comprehensive range of services includes:

• Testosterone Replacement Therapy (TRT) for men

• Bioidentical Hormone Replacement Therapy (BHRT) for women

• Peptide Therapy (including Human Growth Hormone secretagogues)

• Thyroid Optimization

• Adrenal Support & Stress Recovery

• Medical Weight Management (GLP-1 / GIP therapies, compounded medications, and more)

• Sexual Wellness Therapies for men and women

• Aesthetic Procedures for men and women

• Nutrient IV Therapy — high-dose vitamins, minerals, antioxidants and NAD+ for rejuvenation

• Longevity & Metabolic Support — targeted nutraceuticals and advanced supplements

At Alpha Hormones®, we combine evidence-based medicine with a personalized, integrative approach — addressing not just symptoms, but the root causes of hormonal and metabolic imbalances.

Founded in 2020 by Dr. Rotana Steven Tek, D.O., A.B.A.A.R.M., Alpha Hormones® is a recognized leader in hormone optimization, metabolic health, and longevity medicine.

Join us in our mission to transform lives through personalized hormone therapy and comprehensive wellness care — and be part of a dynamic team that is shaping the future of longevity medicine.

About the role

Alpha Hormones® is a premier hormone therapy and regenerative medicine clinic based in Los Angeles. We’re seeking a Certified Medical Assistant (Full-Time) to join our on-site clinical team. This is an excellent opportunity for a skilled, compassionate professional who is proficient in clinical support and has at least 3 years of hands-on phlebotomy experience. You will play a critical role in supporting patient wellness through hormone therapy, lab services, and regenerative treatments.

What you'll do

Work on-site at the clinic and provide comprehensive front and back office supportGreet patients warmly and professionally, creating a positive first impressionAnswer inbound calls and assist with outbound campaigns (marketing, lead follow-up)Perform patient intake, vital signs, rooming, and prepping for proceduresPerform phlebotomy and specimen collection (minimum 3 years of experience required)Assist with musculoskeletal (MSK) injections and hormone pellet proceduresVerify insurance eligibility (PPO and Medicare) using appropriate portalsUpdate and maintain accurate patient demographics, insurance info, and medical documentation in EMRSchedule appointments and follow-ups, prepare patient charts for next-day visitsCollect co-pays, process credit card/electronic payments, and send receiptsBalance daily batches and generate end-of-day financial reportsSupport telehealth/video visit operations and assist with virtual workflowsAssist with administrative tasks, marketing initiatives, and CRM system updatesEnsure compliance with clinic policies, HIPAA, and OSHA safety standards

Qualifications

Certified Medical Assistant (Required)Minimum 3 years of phlebotomy experience (Required)Strong front and back office skills, including rooming, injections, and specimen handlingMedical billing knowledge and experience with PPO and Medicare insurance (Highly Preferred)Experience with CRM systems, marketing campaigns, or medical office admin (Preferred)Excellent written and verbal communication skillsOutstanding interpersonal skills and dedication to exceptional patient serviceFamiliarity with major insurance plans, Medicare coverage, and EMR chartingStrong computer proficiency: video conferencing, online portals, and fast typing (≥45 WPM)Dependable, energetic, and flexible team playerWillingness to work occasional evenings and Saturdays if neededBilingual – Spanish-speaking (Preferred)California residents only – must be able to commute to our clinic location

Benefits (For Full-Time Employees)

401(k)Continue Medical Education (CME) annual stipendDental insurance for the employee and dependent(s)Employee discount on clinic services and treatmentsFlexible spending account (FSA)Free parking at clinic locationHealth insurance for the employee and dependent(s)Health savings account (HSA)Life insuranceMalpractice InsuranceOn-the-job trainingOpportunities for advancement within a growing practicePaid sick timePaid time off (PTO) including vacation and holidaysProfit sharingVision insurance for the employee and dependent(s)Wellness program

Schedule

Full-time (9a-6pm Monday to Friday)Flexible weekday shiftsWeekends as needed (based on patient demand or special events but very rare)

Why Join Us?

At Alpha Hormones®, you’ll have the opportunity to work in one of today’s most exciting and rapidly growing fields — regenerative and longevity medicine — while helping patients achieve meaningful, lasting improvements in their health and well-being.

We offer a positive, supportive team culture where collaboration, clinical excellence, and continuous learning are highly valued. You’ll join a fast-growing, mission-driven clinic that is recognized for delivering innovative, personalized care and outstanding patient experiences.

Why Alpha Hormones®?

Be part of a forward-thinking clinic at the forefront of hormone optimization and regenerative medicinePositive, supportive, and mission-driven workplace cultureWork with a passionate team that prioritizes patient outcomes and experienceAccess to staff discounts on wellness, aesthetics, and hormone therapy servicesGain specialized clinical experience in a growing niche of functional and longevity medicineRoom for career growth, cross-training, and exposure to advanced therapiesThe pay range for this role is:21 - 25 USD per hour(Pasadena Clinic)