Customer Care Representative - Part Time at City of Grand Prairie – Grand Prairie, Texas

The purpose of this position is to provide clerical support to the Finance department and provide customer service to city employees. This is accomplished by completing clerical duties; completing routine office duties; and assisting customers. Other duties include; completing special duties as assigned.

• Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; collecting and posting payments; preparing various reports; and maintaining accounts payable files.

• Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing files and papers; typing various correspondences; and maintaining office supplies.
• Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.
• Completes special duties as assigned assisting with special events; preparing cases to be filed; processing payroll; supervising reservations; and assisting in the court room as needed.

• Education: High school diploma or GED.
• Experience: Less than 1 year of related experience.
• Licenses: Valid Driver's License required