Community Manager in Watseka, Illinois at M SHAPIRO REAL ESTATE GROUP

M. Shapiro Real Estate

We are a growing Property Management Company seeking to fill the position of a Property Manager for a manufactured housing community in Illinois. The ideal candidate is a detailed, energetic, self-starter who has excellent sales and customer service skills. Candidates represent the face of the community and as such should be very dependable, organized and strong in resident relations.

JOB DUTIES

Ensure residents receive the highest levels of service consistent with the company’s Customer Service philosophy

Work with management team to build out and manage a team of leasing superstars and friendly maintenance team

Handle and resolve resident/customer service issues in a timely and professional manner

Maintain properties to ensure they look their best at all times

Develop a marketing strategy and maintain effective advertising to attract prospective residents to community

Coordinate and manage the Rental, leasing, refurbishments, closings, and follow-up

Meet or exceed budgets

Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts

Oversee the eviction process for your community with the assistance of your Regional Manager

Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances

Oversee capital expenditure improvements

Other duties and projects as assigned

REQUIREMENTS

As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role.

Minimum of 2 years property management experience including 2 years of supervisory experience

Prior sales and leasing experience

General knowledge of repair and maintenance duties

Solid negotiation skills

Ability to thrive in a fast-paced environment

Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law

Computer proficiency, including the internet and Microsoft Office Suite; experience using Rent Manager, preferred

Flexibility to respond to community needs during non-business hours