Partner in at Connors & Associates

Position Summary

The Partner is a senior leader responsible for Connors Group most strategic clients, combining relationship management, growth expansion, business development, and delivery leadership. This role requires deep executive relationships, sophisticated client strategy, and the ability to identify and capture high-value opportunities while ensuring exceptional client satisfaction and positioning the firm as an indispensable strategic partner. The Partner engages credibly with senior executives, manages complex large-scale engagements across organizational leadership levels, and carries annual revenue of approximately $5–10+ million across their client portfolio, inclusive of new business, renewals, and expansion opportunities.

Duties and responsibilities

Business Development & Revenue Generation

Key Responsibilities

• Identifies opportunities to deepen relationships to close larger deals; pursues strategic clients, qualifies leads, and collaborates on pursuit relationships
• Leads revenue generation and the entire pursuit process to win new business
• Owns and delivers an annual revenue target of $5–10+ million across assigned clients, combining new business, renewals, and client expansion
• Leverages an extensive external professional network to build senior executive relationships with qualified prospects and originate new business
• Identifies sources of opportunities within existing or new clients; translates delivery feedback into prioritized opportunities and proposals for client expansion
• Build key client plans inclusive of renewal and upsell discussions; negotiate terms as required
• Approve client plans, major SOWs, and pricing proposals
• In partnership with the practice, scopes opportunities and shapes deliverables into comprehensive Statements of Work (SOWs) and project plans
• Leads a cross-practice team in support of Key Client Planning to sell Connors Group multidisciplinary offerings
• Demonstrates strong working knowledge of client and works with practice leads to manage profitability
• Inspires, develops, and mentors staff across various functions and levels across the organization in sales effectiveness, opportunity pursuit, and revenue generation strategy and techniques

Client Delivery & Client Leadership

Strategic Client Management

Key Responsibilities

• Own and deepen executive relationships with sponsor-level stakeholders and C-suite contacts, including the client's primary project sponsor and executive leadership; protect and expand strategic value across the client portfolio
• Serves as the client's primary firm relationship representative, advisor, and strategic partner
• Set and drive client vision and strategic priorities; connect delivery to strategy and identify growth opportunities
• Maintains comprehensive knowledge of the client's industry, regulatory environment, competitive landscape, organizational needs, motivations, and future initiatives
• Monitor client health, risk, and long-term growth opportunities; proactively identify market shifts and competitive threats
• Adheres to governance and oversight design in accordance with KAP, client reviews, P&L reviews, etc

Delivery Excellence & Quality Assurance

Key Responsibilities

• Ensure alignment between client strategic objectives, delivery outcomes, and project delivery quality; manage escalations and resolve conflicts promptly
• Provides thought leadership on QA compliance and problem-solving, and executes QA reviews across clients and engagements, driving compliance in areas of expertise
• Initiates follow-up on client satisfaction findings to continuously improve services and relationships
• Demonstrates good judgment and protects firm assets during negotiations; effectively manages complex matters with clients regarding budget, scope, risk, resources, feedback, issues, and relationship dynamics

Executive Relationship & Client Engagement

Key Responsibilities

• Conduct purposeful on-site executive visits to build and cultivate relationships with key decision-makers (1–2x/month)
• Lead executive briefings, steering committee meetings, and strategic planning sessions with regular cadence (monthly/quarterly)
• Coordinate discovery and scoping workshops with client stakeholders to understand business challenges and opportunities
• Inform clients of relevant industry trends, operational issues, and recommend strategic actions
• Advocate internally for client resourcing, priority, and executive attention; share client knowledge and insights proactively

Practice Development & Leadership

Talent Attraction, Development & Retention

Key Responsibilities

• Actively engages in attracting and recruiting qualified consultants with outstanding credentials and high potential
• Engages in career equity discussions with advisees/mentees and project teams
• Develops, mentors, and coaches project teams and senior-level team members on complex client delivery, delivery excellence, client relationships, and business development

Industry Expertise & Thought Leadership

Key Responsibilities

• Sought out by companies and clients for their expertise or point of view, and acts in ways that results in being recognized as a developing business leader within their area of expertise, industry, and/or local community
• Begins to identify and convert relationships and interactions to business opportunities for the firm
• Recognized thought leadership and external presence in industry/community

Core Competencies

Strategic Thinking: Ability to understand complex business problems, develop integrated solutions, and connect firm capabilities to client strategic objectives; deep industry and market expertise, with the ability to develop client strategies, execute against plans, and anticipate industry trends and competitive shifts

Executive Presence: Command respect through professional demeanor, communication style, and demonstrated expertise; ability to operate effectively at C-suite level

Relationship Management & Client Advocacy: Exceptional ability to build trust, cultivate long-term relationships, position the firm as a strategic partner, and serve as a trusted advisor; strong internal champion for client interests; ability to secure internal resources and executive attention

Commercial & Business Acumen: Strong business development orientation; ability to identify, scope, and close high-value opportunities; skilled negotiator; comfortable with sales, pricing discussions, contract terms, and commercial negotiations; demonstrates strong working knowledge of client and engagement profitability components and manages profitability as needed

Delivery Leadership: Ability to direct complex engagements, coordinate cross-functional teams and SMEs, ensure delivery excellence, and manage tougher delivery situations and conditions

Communication & Presentation: Excellent oral and written communication; ability to present to senior audiences, simplify complex concepts, and articulate recommendations effectively

Emotional Intelligence: Strong self-awareness and ability to navigate complex organizational dynamics and stakeholder relationships; ability to manage time conflict and conduct difficult conversations

Leadership & Developing Others: Ability to inspire, develop, and mentor senior-level consultants and other leaders; builds high-performing teams; demonstrates commitment to culture and inclusion

Qualifications

Required

• Bachelor’s degree in business, operations, industrial engineering, or related field
• 12+ years of consulting, strategy, or client-facing business experience
• 8+ years in client management, business development, or relationship leadership roles
• Record of building and maintaining long-term client relationships with C-suite executives
• Demonstrated ability to identify and close complex, high value opportunities
• Proven history of managing large, complex, multi-year client engagements
• Demonstrated success in revenue generation and client growth
• Experience managing teams and cross-functional project delivery
• Deep experience in retail, supply chain, manufacturing, or related business functions

Preferred

• Prior experience in management consulting or strategy advisory
• International experience and ability to work across geographies and cultures
• MBA or equivalent professional credential; or equivalent advanced degree
• Experience in industry-specific operational transformations or restructuring
• Recognized thought leadership and external presence in industry/community

Working conditions

Domestic and international travel.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the on-going needs of the organization.