Global Solutions Owner, AI and Virtual Assistant in India at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Global Solutions Owner, AI and Virtual Assistant in India.

This is an exciting opportunity for an experienced digital transformation and AI leader to shape the future of employee experience through intelligent automation and virtual assistant solutions. In this role, you will drive the strategy, roadmap, governance, and global implementation of AI-powered people and culture technologies within a large-scale enterprise environment. You will work at the intersection of AI innovation, product ownership, operational excellence, and stakeholder collaboration to deliver scalable and secure digital experiences. The position offers the chance to influence enterprise-wide transformation initiatives while leveraging emerging technologies, analytics, and automation frameworks. Ideal candidates are strategic thinkers with strong technical and business acumen who thrive in complex, fast-paced global environments. This role provides significant exposure to enterprise AI innovation, cross-functional leadership, and long-term transformation initiatives within a hybrid and collaborative work culture.

• Define and lead the global vision, strategy, and roadmap for AI and virtual assistant solutions.
• Ensure the operational integrity, scalability, and effectiveness of AI-powered digital employee experience platforms.
• Drive innovation initiatives by identifying and implementing best practices in automation, conversational AI, and intelligent workflows.
• Collaborate with business, operations, and technology teams to translate business requirements into scalable technical solutions.
• Manage AI product backlogs, user stories, sprint planning, and agile delivery cycles.
• Monitor solution performance metrics, conversation quality, intent coverage, and user engagement to drive continuous improvement.
• Leverage analytics and user behavior insights to optimize automation effectiveness and employee experience outcomes.
• Ensure compliance with data privacy, digital security, legal, and governance standards while managing AI-related risks such as bias and hallucinations.
• Build strong partnerships with internal stakeholders, external vendors, and strategic technology partners.
• Lead multiple transformation and change initiatives while managing budgets, timelines, and delivery expectations.
• Support documentation, training, operational readiness, and knowledge-sharing initiatives across teams.
• Mentor and guide team members while fostering a collaborative, high-performance culture.

• Bachelor’s or postgraduate degree in Business Management, Human Resources, Computer Science, Technology, or a related field.
• Minimum 10 years of experience in digital transformation, AI solutions, enterprise systems, or product ownership roles.
• Strong expertise in AI, automation, virtual assistant technologies, and SaaS/cloud-based product ecosystems.
• Proven experience developing digital strategies, product roadmaps, and enterprise-wide solution implementations.
• Experience working with agile methodologies, project management frameworks, and cross-functional delivery teams.
• Strong understanding of analytics, automation optimization, and AI-driven decision-making processes.
• Knowledge of data privacy, digital governance, compliance standards, and AI risk management practices.
• Experience managing vendor relationships, stakeholder expectations, and large-scale transformation initiatives.
• Strong communication, presentation, and influencing skills with the ability to engage senior leadership.
• Excellent problem-solving, strategic thinking, and organizational capabilities.
• Familiarity with organizational change management and enterprise technology integration practices.
• Ability to thrive in multicultural, fast-paced, and globally distributed work environments.
• Additional certifications such as Six Sigma, agile, or project management qualifications are considered advantageous.

• Hybrid work environment offering flexibility between office and remote work.
• Competitive compensation and comprehensive employee benefits package.
• Life and health insurance coverage.
• Medical care and wellness support programs.
• Extensive learning and professional development opportunities.
• Exposure to enterprise-scale AI and digital transformation initiatives.
• Collaborative and inclusive workplace culture focused on innovation and diversity.
• Career growth opportunities within a globally recognized organization.
• Opportunity to work with cutting-edge AI, automation, and digital employee experience technologies.
• Relocation support within the country, where applicable.
• Strong focus on employee wellbeing, inclusion, and continuous career advancement.